Job Description

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Transport for NSW is seeking experienced Delivery Leads / Program Managers to lead the delivery of complex, multi-stream programs across the Portfolio Delivery & Enablement (PD&E) branch.

Lead end-to-end delivery of complex, multi-stream technology and business programs within one of three delivery teams in TfNSW’s Portfolio Delivery & Enablement branch – multiple ongoing TSSM-level opportunities across distinct delivery portfolios.

Roles available across the full breadth of the FTC technology and delivery landscape: infrastructure, cyber security, data & AI, enterprise applications, regulatory applications, customer applications and rail technology solutions.

Shape the delivery portfolio leveraging cross-functional teams across delivery, business and technology.

This is a senior leadership role requiring strong strategic thinking, delivery ownership, and portfolio accountability, acting as an extension of leadership to oversee and manage significant portfolios of work across Transport’s technology and business domains.

You will lead large-scale programs across customer-facing platforms (e.g. Opal, digital services), regulatory systems (e.g. licensing and vehicle platforms), and enterprise technology environments, ensuring delivery aligns with organisational objectives, policy direction, and operational outcomes.

Operating within a complex, matrixed environment, you will manage multi-disciplinary teams across technology, operations, regulatory, infrastructure, and commercial functions, ensuring coordination, accountability, and high performance across all workstreams.

The role includes:

• Leading end-to-end program delivery, including planning, execution, governance, and benefits realisation

• Managing portfolio interdependencies, risks, and critical delivery paths across multiple initiatives

• Driving program performance, reporting, and executive-level insights to support decision-making

• Building, structuring, and leading delivery teams, including PMs, APMs, and delivery support functions

• Establishing governance frameworks, delivery standards, and operating models across portfolios

• Driving continuous improvement, transformation, and adoption of new ways of working

You will work closely with senior executives, program sponsors, and stakeholders to ensure delivery is aligned, transparent, and positioned to deliver measurable outcomes across Transport’s strategic priorities.

For more information on this position and business unit, view the and information pack

About you

You are a highly experienced Delivery Lead or Program Manager with a proven track record delivering large-scale, complex programs and portfolios within enterprise or government environments.

You bring:

• Extensive experience in end-to-end technology program delivery, including governance, lifecycle management, and benefits realisation
• Proven ability to lead and manage multi-disciplinary, cross-functional teams across complex environments
• Strong strategic capability, with experience responding to evolving priorities, policy direction, and organisational objectives
• Demonstrated ability to manage complex dependencies, risks, and interdependencies across large-scale programs
• Strong experience in stakeholder engagement and influencing, including senior executives and governance forums
• Experience delivering in transformational environments, driving change and embedding new ways of working
• Sound financial management capability across budgeting, forecasting, and resource planning
• Deep understanding of risk frameworks, governance, and assurance practices
• Proficiency in project and program methodologies (Agile, Waterfall, hybrid) and use of enterprise PPM tools

You are a strong leader who can operate autonomously, navigate complexity, and bring clarity to ambiguity, while building high-performing teams and delivering outcomes that have a direct impact on customers, communities, and critical transport services.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers