Job Description

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title: Delivery Lead

Department: Information Technology

FLSA Exempt

General Function:

The Delivery Lead is a technically-minded, servant-leader and agile practitioner on one of the Hy-Vee product delivery teams. Your primary customer responsibility is your team and managing delivery to meet the needs of your business stakeholders. Your focus is two-fold:

• Use agile best practices to develop and optimize the way your teams work together to ship products and continuously deliver
• Work with other internal unit counterparts in IT to identify and manage the risks and dependencies that may impede your team

A successful Delivery Lead will create durable teams with improved software delivery throughput and relationships with other business units stakeholders.

Core Competencies:

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: TBD

Positions that Report to you: None

Primary Duties and Responsibilities:

• Help the team execute the vision and strategy for the product implementation and integration with other systems in the Hy-Vee product ecosystem.
• Interface with other units teams to help identify, manage and resolve dependencies and risks facing your team.
• Assist product owners, tech leads, and business stakeholders to help capture, track and update requirements.
• Autonomously identify and mitigate team performance issues, as well as celebrate team successes.
• Work with tech lead to coordinate and oversee the release management process.
• Assist engineering teams in estimating and capturing the size and scope of proposed work.
• Provide visibility into delivery targets, commitments and progress.
• Lead, adopt and optimize agile best practices to ensure the team production throughput is predictable and responds to shifts in team and business dynamics.
• Create documentation of new features and ensure support is onboarded and aware of how to support new features and functionality.
• Develop and maintain standards and disciplined use of team tools, roadmaps, information radiators, etc.
• Lead triage, analysis, resolution and communication of production issues for your team and across teams as necessary.
• Work with the team to identify and monitor key performance indicators for team health and product progress.
• Develop and constantly refine cadence meetings to be as productive as possible.
• Work with your product owners to ensure backlog is aligned with overall product roadmap.
• Work with the technical members of the team to ensure that production vision and technical execution are in harmony.
• Craft technical documentation and informational content that quickly conveys high-value information to stakeholders.
• Help ensure and set team goals that are achievable yet challenging.
• Coaches the team to improve collaboration and self-organization.

Knowledge, Skills, Abilities and Worker Characteristics:

• Cross functional leadership skills to execute product strategy
• Multiple years of hands-on experience as a Delivery Lead/Scrum Master
• Experience working within an environment with a Continuous Discovery/Delivery mindset
• Multiple years of experience working directly with software engineers
• Ability to learn new domains quickly
• Desire to grow as an individual through continuously learning new techniques

Education and Experience:

A bachelor's degree is preferred, or equivalent experience.

Supervisory Responsibilities (Direct Reports):

May lead and direct the work of others but no direct reports

Physical Requirements:

• Visual requirements include: ability to see detail at near range with or without correction.
• Must be physically able to perform sedentary work: operating a computer, occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.
• Must be able to perform the following physical activities: meeting with customers, kneeling, reaching, handling, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:

The duties for this position are performed in a general or remote office setting. There is weekly pressure to meet deadlines and handle multiple tasks in a day.

Equipment Used to Perform Job:

Laptop and desktop computer, telephone, copier, Fax, printer, PC with Microsoft Office programs and other software relevant to specific position.

Financial Responsibility:

None

Contacts:

Has frequent contact with office personnel in other departments related to the position as well as occasional contact with users and customers.

Confidentiality:

Has access to confidential information.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.