Pets at Home

Delivery Lead

Pets at Home  •  Hybrid  •  14 days ago
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Job Description

Delivery Lead

Permanent, full-time, Hybrid working, with travel to the Handforth Support Office

About us

At Pets at Home, we want our Development Team to evolve the way we do business and shape the future of pet care

Why Join?

  • Joining our team means you’ll play a crucial role in advancing our digital capabilities and enhancing our customer experience. 
  • We’re also putting pets and their owners at the heart of our digital transformation. As we bring our stores, vets and groom rooms together into a holistic ecosystem of pet care, we’ll give customers a seamless, multi-channel experience that meets their individual needs at every stage.

About the role

As the Delivery Lead, you will be accountable for the software development and leading the delivery team, whilst also facilitating conversations and engagements between the development technical leadership team and their stakeholders working within the Petcare digital platform.

You will lead two of the Software Development teams, with key responsibilities including:

  • Agile Process Facilitation – facilitating the various ceremonies and processes required for a successful Delivery team
  • Stakeholder Engagement Facilitation – facilitating engagements between the Software Development function and stakeholders across the business, and externally
  • Software Deployment Facilitation – facilitating the deployment of software into test and production environments with appropriate controls
  • Reporting – working with the team to ensure that reporting metrics such as velocity and burndowns for the team are produced and transparent
  • Backlog Management – working with the Product Owner to manage the features backlog and plan the future roadmaps
  • Impediment Removal – Constantly and consistently working to remove impediments and issues that are slowing down the Development team

About your experience

You’ll be a champion of Agile working practices with a background in mentoring squads to adhere to best practice.

You’ll have a strong track record of Software Delivery, ideally in an enterprise-level environment.

Key experience required includes:

  • Proven experience managing software development teams
  • In-depth knowledge of SCRUM and other agile lifecycles such as Kanban.
  • Proven experience of working in an agile software development environment to deliver software products
  • Experience of presenting to technical and non-technical audiences both in small interactive sessions and larger group settings.
  • Experience of working with teams using automated testing frameworks and techniques such as TDD.
  • Experience of working with CI/CD pipelines and establishing good development practices.

Desirable:

  • A history of working within in-house development teams
  • A good understanding of services / micro-services-based architectures and their benefits and drawbacks

About our Purpose

There are all kinds of personal and professional benefits to being part of our Development team, but it’s also worth remembering that everything we do has a sense of purpose. We’re not just here to sell food or treats, we want to help pets and their owners live happier, healthier lives together. When you make a project a success, there’s a pet and its owner at the other end who are benefiting from your efforts.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.

Pets at Home

About Pets at Home

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.

We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.

Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.

Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!

If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Handforth, GB
Year Founded
1991
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