Job Description

Position Type: Full-time

Department: Transportation

Work Location: Ottawa, Ontario

Work Hours: Up to 24 hours per week

Work Arrangement: On-Site

Travel Required: Yes

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functi4nal teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Delivery Driver is responsible for reliably transporting medication and medical supplies in a safe and timely manner from the facility to medical clinics and to clients across Ontario. The Delivery Driver will be responsible for dedicated weekly delivery routes and will pick up and drop off items at scheduled times each day, and providing excellent customer service when interacting with clinic staff and customers and putting medication away at clinics. Since they are the face of Sentrex Health Solutions, it crucial to be reliable, responsible, and professional and be in uniform at all times. In some cases, there are emergency or rush orders that need to be picked up and delivered on an ad hoc basis. The Delivery Driver will work as part of the pharmacy team in order to ensure that orders are complete, packed correctly, and safely delivered to the correct client on time. The Delivery Driver will also assist on occasion with pharmacy or warehouse duties as assigned by management. The Delivery Driver is responsible for reliably transporting medication and medical supplies in a safe and timely manner from the facility to medical clinics and to clients across Ontario.

A Day in the Life (What you will do here):

• Loading, transporting, and delivering items to clients in a safe, timely manner.

• Utilizing Driver App to ensure all shipments are loaded correctly at the beginning of the route and delivered in full at each location

• Reviewing orders before and after delivery to ensure that orders are complete and the customer is satisfied.

• Loading and unloading items from vehicles – ensuring “White Glove” service at each delivery location

• Unpacking delivery boxes and putting items away at client sites as required – taking away all empties and delivery material

• Providing excellent customer service, answering questions, and handling questions or requests from clients.

• Adhering to assigned routes and following time schedules

• Abiding by all transportation laws and maintaining a safe driving record.

• Ensuring that your vehicle is kept in a clean manner at all times

• Operating equipment and machines, such as cars, trucks and delivery vans.

• Assist pharmacy staff with general housekeeping, and other pharmacy/warehouse duties as assigned.

• Maintain consistent communication with management during your route and provide updates as required.

• Responsible to ensure that all packages on your route is loaded into your vehicle at the beginning of your shift and all deliveries are completed in full at each stop by ensuring that each delivery container is confirmed to be empty prior to leaving delivery location
• Clean out your coolers and ice packs at the end of your shift.

What you need to ensure you are set up for success:

• High School Diploma or equivalent experience
• Minimum 1-2 years of experience as a Delivery Driver (Preferred)
• Valid driver's license (Class G) in Ontario
• Must have a clean driving record
• Experience driving delivery van or truck is an asset.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to drive for extended periods
• Ability to lift up to 50lbs
• Experience delivering to and from medical clinics or pharmacies is a strong asset
• Ability to drive for extended periods (ie. regions of Windsor and/or Ottawa, there and back in the same day.)
• Must be bondable and insurable and complete a criminal background check

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• The anticipated hourly rate hiring range for this role is $20/hr to $22/hr hourly. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

Sentrex hiring managers may use artificial intelligence tools to assist them in the recruitment process.

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