Dev.Pro

Delivery Director - OP01904-00

Dev.Pro  â€¢  São Paulo, BR (Remote)  â€¢  3 hours ago
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Job Description

We are hiring in Latin America!

🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.

We invite a strategic, results-driven, and people-focused Delivery Director with deep expertise in delivery and project management to join our team. You’ll lead Dev.Pro’s delivery operations, ensure exceptional service, and support business growth across several major client accounts in industries such as FinTech, Retail, and Hospitality. You’ll also shape and optimize delivery processes to drive efficiency and quality, while fostering a strong culture and high engagement within your teams.

🟩 What's in it for you:

  • Drive delivery excellence for Dev.Pro’s major accounts, leading distributed teams to deliver high-quality solutions
  • Work closely with clients in FinTech, Retail, and Hospitality, gaining expertise in complex, innovative projects and industry best practices
  • Develop and enhance your leadership, delivery management, client engagement, operational strategy, and technical skills

🧩Key responsibilities and your contribution

In this role, you’ll drive operational excellence across delivery teams while ensuring client satisfaction and supporting account growth.

  • Lead delivery for major client accounts, ensuring high-quality, timely solutions
  • Align with clients on project and program outcomes, monitor satisfaction, and manage escalations
  • Propose innovative improvements to processes, tools, technology, and suggest new business/project ideas to clients
  • Maintain relationships with senior client stakeholders and identify opportunities within existing accounts
  • Participate in revenue and margin planning; organize workload planning and optimal resource utilization
  • Align delivery costs with revenue plans to achieve margin targets
  • Collaborate with CTO and Marketing to develop and promote new technical capabilities and service offerings
  • Support Sales with presentations, proposals, pricing, and contract negotiations
  • Launch new accounts, coordinating staffing and aligning processes with client expectations
  • Represent the company at client meetings, networking, and industry events
  • Ensure managers address people issues, provide feedback, monitor performance, and develop careers
  • Coordinate with HR and Training on people policies, compensation, bonuses, and training

✅ Is that you?

Desirable:

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we hire

💻 LinkedIn Page

📈 Our website

💻IG Page

By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.

Dev.Pro

About Dev.Pro

Dev.Pro helps innovative technology companies scale their business by leveraging our software engineering expertise to support them every step of the way.

It was founded by entrepreneurs and technologists, with the goal of helping technology-driven companies to develop their innovative software products and grow their businesses.

We started as an American company in 2011 and now have offices in different locations. Part of our development centers are located in Ukraine and we support Ukrainian specialists by providing them with career opportunities around the world. Also over the past few years, we have been hiring specialists from very different countries and continue to do so, expanding and globalizing the company.

True to our roots, we remain creative and nimble, tailoring our engagement with clients to meet their specific needs. Some come to us for our engineering expertise, some for the rapid delivery, and some for cost efficiency. But what truly sets us apart is the alliance we forge with our clients over time, aligning our success with theirs.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
2011
Website
dev.pro
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