CARS24

Delivery & CX Associate

CARS24  •  $25 - $50/hr  •  Altona North, AU (Onsite)  •  19 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Join our brand-new 20,000sqm dealership with a state-of-the-art workshop, competitive OTE (high base + super + monthly bonuses), and excellent career growth opportunities.

🚙 About the Role
Are you someone who brings energy into every room you walk into? Do you love getting
things done and making people smile? We’re looking for a Delivery Superstar to join our
fast-moving team and be the final touchpoint in a customer’s journey to owning their dream
car.


This isn’t just a handover gig. It’s about creating joyful, memorable delivery experiences.
You’ll prep, check, and present cars like they’re gifts. You’ll solve problems before they arise.
You’ll make the handover process smooth, exciting, and effortless — with your signature
smile and can-do attitude leading the way.

Cars24 is Australia’s largest online used car dealership and part of a $3.3B global unicorn. We’re reinventing the way Australians buy cars — making the process simple, digital, and customer-first.

With explosive growth across Australia, we’re expanding our online / digital sales team. This is your chance to be part of a fast-paced, high-growth environment where every call, chat, or lead you handle could close into a deal.


🎯 What You’ll Be Doing

  • Timely Delivery Coordination: Work with respective teams to ensure every car
    is ready on time for delivery
  • Customer Handovers: Welcome customers with warmth, walk them through
    their new ride, and make the experience unforgettable
  • Problem Solver Extraordinaire: Tackle last-minute hiccups with calm,
    confidence, and creativity
  • Quality Checks: Do final inspections and documentation to make sure every
    vehicle meets our high standards
  • Liaise & Coordinate: Work closely with logistics, sales, and customer service
    teams to keep things running like clockwork
  • Be the Energy: Bring joy, excitement, and bubbly energy to every customer
    interaction — you’re the face of the final experience!

✅ You’re Perfect for This Role If You Are:

  • Bubbly, friendly, and full of positive energy
  • A natural problem-solver who can think on your feet
  • Proactive and independent — you own your tasks and follow through
  • Detail-obsessed — nothing gets past you, especially when it comes to
    presentation and quality
  • Punctual and process-driven, especially in fast-paced environments
  • Comfortable talking to customers and making them feel special
  • Organized and efficient, able to juggle multiple deliveries with ease
  • Bonus points if you have experience in car handover, delivery, dealership roles,
    CX, or logistics
  • Available for Rotating Roster: Be open to working on a rotating shift schedule
    as part of a dynamic delivery operations

🫂 What You’ll Get

  • 👕 Branded gear (because you’re going to look awesome doing this)
  • 🧠 Training provided — we’ll teach you the process, you bring the personality
  • 🎉 Work with a vibrant team that celebrates milestones and wins together
  • 🛞 Be part of an exciting business reshaping the way Aussies buy cars
  • 💼 Career growth opportunities in a high-energy, high-ownership culture
  • 🍼 6 Month’s Paid Parental Leave @ 80% Salary
  • 🌸 Access to a $500/year wellness allowance
  • 📲 $60/month phone allowance
  • 🚘 On-site parking at our Laverton North facility

📬 Ready to Join the Ride?
If you're all about people, take pride in doing things right, and love cars as much as you love
putting smiles on faces — we want you on our team!

CARS24

About CARS24

We are already one of India’s largest auto-tech companies. But this is just the beginning. Our vision is to grow 100x in the next five years, seizing the rare opportunity to build a $300 billion enterprise in India.

By harnessing cutting-edge technology, we aim to revolutionize mobility and positively transform lives—across India and beyond. Our approach is grounded in solving for scale, ensuring simplicity , and embracing sustainability in every facet of the automotive ecosystem. From empowering customers to driving industry-wide change, we are building the future of mobility—today.

We are on the journey of a lifetime and seeking those who share our hunger for growth and innovation.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Gurugram, IN
Year Founded
2015
Social Media