UBEO Business Services

Delivery Coordinator

UBEO Business Services  •  Owings Mills, MD (Onsite)  •  1 hour ago
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Job Description

Delivery Coordinator

Department: Operations
Reports To: Warehouse/Operations Manager  
FLSA Status: Full Time/Non-Exempt

Purpose                                                                                                                       
A Delivery Coordinator is responsible for designing, scheduling, and optimizing transportation or delivery routes to ensure efficient movement of goods, services, or personnel. The role focuses on minimizing travel time and costs while meeting customer service, safety, and operational requirements

Responsibilities
Create and coordinate multiple daily deliveries and installation routes
Contact customers via phone and email to schedule and confirm delivery appointments
Coordinate alternative delivery dates and times when scheduling conflicts arise
Work closely with sales, order processing, service, warehouse, and delivery teams to ensure smooth operations
Arrange and coordinate third-party delivery assistance as needed
Maintain accurate sales order statuses, scheduling updates, and customer notes within the eAutomate system
Provide ongoing communication and support to delivery drivers and field personnel throughout the day
Monitor delivery schedules and proactively resolve logistical or customer issues
Ensure customers receive timely updates regarding delivery timing and scheduling changes
Support overall operational efficiency and customer satisfaction through effective coordination and communication
Perform additional administrative and operational duties as assigned

Supervision
Supervised

Contacts
                                      
Internal:  Exempt, Non-Exempt
External:  Prospective Customers, Current Customers, Vendors

Job-Related Dimensions
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Ability to prioritize and adapt in a fast-paced environment
Strong customer service and problem-solving skills
Experience coordinating schedules, logistics, or dispatch operations preferred

Qualifications
High School or GED
Physical Demands & Work Environment
  • Ability to sit at a desk for prolonged periods of time
  • Ability to talk on the phone and work with various computer tools and applications
  • Ability to type and compose written communication in various forms
  • Ability to lift 20+lbs on occasion
  • Ability to work in fast paced environment
UBEO Business Services

About UBEO Business Services

UBEO Business Services is an end-to-end provider of business technology solutions and services. We make the complicated simple. Our solutions provide the best balance of quality, reliability, and ease of use.

UBEO currently operates in 11 states with over 40 locations nationwide.

Starting with our Business Technology Assessment, UBEO uncovers opportunities for your organization to gain efficiency, improve business operations, and increase security within your organziation. UBEO enables our partners with solutions that improve document processes, information security and streamline workflow.

Whether your needs are in digital transformation, high-volume high-quality printing, or you simply need reliable business technology systems, UBEO can tailor a solution for you.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Austin, Texas
Year Founded
2005
Website
ubeo.com
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