Job Description

Delivery Assurance Lead - Flutter UKI, Hybrid

About Betfair Romania Development​:

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world’s leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming.

Our Values:

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact

About Flutter UKI:

Flutter UK & Ireland are the UKI region of Flutter Entertainment. They unite a dozen brands, including powerhouses Paddy Power, Betfair, Tombola and Sky Betting & Gaming, bringing together hundreds of teams and thousands of colleagues, who create trusted entertainment for millions of customers every week.

This is a fantastic opportunity to work in a new and cutting-edge team within the UKI Platform and Enablement Super Tribe.

This team is focused on driving the next phase of AI innovation across the Flutter UK & Ireland business, building intelligent systems and capabilities that will shape the future of our platform and customer experience.

The Scrum Master will play a critical role in enabling the successful delivery of the Flutter UK&I AI Platform by driving agile ways of working across a complex, AI-driven, multi-disciplinary environment. This role will support cross-functional teams spanning platform engineering, Development teams, business analysts and product owners, ensuring alignment to delivery goals, removal of blockers, and consistent execution against the platform roadmap.

Key Responsibilities

• Agile Delivery & Execution

  • Facilitate all core agile ceremonies (stand-ups, sprint planning, reviews, retrospectives)

  • Ensure teams are operating effectively within agile frameworks (Scrum/Kanban), driving continuous improvement

  • Support the transition from AI use case discovery and experimentation into structured, production delivery

• AI-Focused Delivery Enablement

  • Support delivery of AI initiatives, including LLM-based capabilities, agent workflows, and data-driven features

  • Help teams manage the lifecycle of AI products (experimentation → evaluation → productionisation → scaling)

  • Ensure alignment between platform development, data dependencies, and platform engineering deliverables

  • Coordinate activities such as testing, capability iteration, evaluation metrics, and release readiness

• Coordination Across Workstreams

  • Manage dependencies across platform, data, security, and AI engineering teams

  • Align multiple squads contributing to the AI platform to shared milestones and outcomes

  • Enable collaboration between technical and non-technical stakeholders (e.g. Product, Governance, Security)

• Blocker Removal & Flow Optimisation

  • Proactively identify and remove impediments, particularly across data access, environment readiness, and governance processes

  • Drive focus on prioritised outcomes, reducing inefficiencies and delivery friction

  • Improve team velocity, predictability, and flow across iterative AI development cycles

• Stakeholder & Governance Alignment

  • Act as a bridge between engineering teams and leadership, providing clear updates on delivery progress, risks, and dependencies

  • Support governance processes (architecture, security, responsible AI) while maintaining delivery momentum

  • Ensure alignment to business outcomes and measurable value

• Backlog & Planning Support

  • Work closely with Product Owners and Architecture to maintain a prioritised, well-defined backlog in Jira

  • Ensure user stories (including AI-related work such as model integration, data pipelines, and evaluation criteria) are clear, actionable, and appropriately sized

  • Support roadmap planning, sprint forecasting, and incremental delivery of platform capabilities

• Tools, Reporting & Metrics

  • Own and maintain delivery tracking within Jira (boards, workflows, reporting)

  • Utilise planning and collaboration tools (e.g. Confluence, Miro, roadmap tools) to support transparency and alignment

  • Track and report on key delivery metrics (velocity, throughput, cycle time, predictability, AI experiment success rates where applicable)

  • Provide concise updates for leadership and steering forums

Experience & Skills

• Proven experience as a Scrum Master in complex, cross-functional engineering environments (platform, data, or AI-focused teams preferred)

• Strong understanding of agile methodologies (Scrum, Kanban, scaled delivery models)

• Experience supporting delivery of AI/ML or data-driven products (e.g. LLMs, automation, analytics platforms)

• Proficiency with Jira for backlog management, sprint planning, and reporting

• Familiarity with planning and collaboration tools (e.g. Confluence, Miro, roadmapping tools)

• Understanding of cloud platforms (preferably AWS) and modern software delivery practices

• Ability to manage multiple stakeholders and navigate organisational complexity

• Strong facilitation, communication, and problem-solving skills

• Experience in governance-heavy or regulated environments is advantageous

Why This Role Matters
This role is critical to enabling the structured and scalable delivery of AI capabilities across Flutter UK&I. It ensures that experimentation and innovation are translated into production-ready solutions, providing the coordination, governance alignment, and execution discipline required to accelerate delivery and realise value from the AI platform.

Benefits:

• Hybrid & remote working options

• €1,000 per year for self-development

• Company share scheme

• 25 days of annual leave per year

• 20 days per year to work abroad

• 5 personal days/year

• Flexible benefits: travel, sports, hobbies

• Extended health, dental and travel insurances

• Customized well-being programmes

• Career growth sessions

• Thousands of online courses through Udemy

• A variety of engaging office events

Disclaimer:

We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we’re part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we’ll see how we can accommodate them.

We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.

By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company.