Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Deliver Excellence

Job Category:

Professional

All Job Posting Locations:

Bogotá, Distrito Capital, Colombia, São Paulo, Brazil

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are looking for the best talent for Deliver Partner Management Lead LATAM

Purpose: The Deliver Americas Partner Management Supervisor supports the execution of the regional governance model for external logistics partners across Latin America, including 3PLs, carriers, and other logistics providers. This role focuses on driving consistent operational routines, monitoring partner performance, and supporting issue resolution and continuous improvement activities across the network. The Supervisor works closely with Site Operations, Procurement, Quality, and Finance to ensure that partner performance aligns with service, cost, and compliance expectations. The role is part of the Americas Regional Operations Platform and supports the Partner Operations capability by ensuring day-to-day governance, performance tracking, and execution discipline.

Responsibilities:

• Execute Partner Governance & Performance Management: Support consistent governance routines, performance reviews, and KPI tracking to ensure alignment with service, cost, quality, and compliance expectations.
• Drive Contract Execution & Operational Excellence: Translate contractual commitments into measurable operational outcomes and support disciplined execution across partners.
• Enable Cross-Functional Collaboration: Partner effectively with Operations, Procurement, Quality, and Finance to ensure alignment, transparency, and timely issue resolution.
• Advance Continuous Improvement: Identify performance gaps, support corrective actions, and drive initiatives to enhance productivity, efficiency, and service outcomes.
• Support Partner Lifecycle Management: Contribute to onboarding, transitions, and stabilization activities to ensure operational readiness and continuity.

Job requirements:

• Bachelor’s degree in Supply Chain, Business, Engineering, or related field
• Experience in logistics, operations, or supplier/partner management
• Experience working with 3PLs or external service providers
• Understanding of operational KPIs and performance tracking

Preferred / Plus

• Experience in Latin America operations
• Experience in regulated industries (medical devices, pharma, healthcare)

Core competencies:

• Strong performance management and KPI analysis skills.
• Effective cross-functional collaboration and stakeholder management.
• High attention to detail and data accuracy in reporting.
• Proactive problem-solving and continuous improvement mindset.
• Strong organization, prioritization, and communication skills.

Required Skills:

Preferred Skills:

Analytical Reasoning, Coaching, Communication, Data Reporting, Demand Forecasting, Distribution Management, Distribution Resource Planning (DRP), Lean Supply Chain Management, Operational Excellence, Order Management, Organizing, Problem Solving, Process Oriented, Procurement Policies, Quality Assurance (QA), Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain