Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

Professional

All Job Posting Locations:

Bangkok, Bangkok, Thailand

Overall purpose of job:

• Manage end-to-end 3PL operations for Thailand MedTech, covering both local and export activities.
• Support the Supply Chain team and collaborate with 3PL partners across MedTech sectors
• Lead CIP initiatives and manage the related budget.

• Coordinate and execute improvement projects initiated at the local or regional level.

• Monitor operational and IT compliance requirements.

• Partner with Commercial teams to support and drive business growth.

Essential duties and responsibilities:

• Manage 3PL operations, including customer service, warehouse operations, and distribution management, while monitoring contractual KPIs and special requirements for local and export activities within the MedTech sector.

• Ensure daily 3PL operations run smoothly, all KPIs and turnaround times are achieved, and activities comply with Franchise Quality requirements.

• Provide regular feedback to 3PL management to improve service quality for J&J.

• Promote a continuous improvement mindset to enhance operational excellence and efficiency while maintaining quality and compliance standards.

• Review and challenge 3PL KPIs to drive year-over-year efficiency improvements.

• Review VAS (Value-Added Services – CoPack) to ensure alignment with J&J requirements and improvement plans.

• Manage 3PL costs by monitoring budget and CIP performance, and take appropriate actions to achieve the overall plan.

• Partner with the Supply Planning team to manage inventory levels and inventory health, including aging inventory, SKU classification, warehouse layout, and destruction activities.

• Monitor operational processes for inbound, outbound, and inventory management activities to ensure business requirements are met and compliance controls are maintained.

• Partner with the I2C team to manage billing for OTC services provided by 3PL.

• Manage other related responsibilities, including:

• Operational compliance, including TPI and HCCP requirements.

• IT compliance, including SOD reviews with GRC and NAGS applications.

• Quality and EH&S compliance.

• Local and regional project execution.

Required Skills:

Preferred Skills:

Budget Management, Collaboration, Cost Management, Demand Forecasting, Distribution Management, Distribution Resource Planning (DRP), Efficiency Analysis, Fact-Based Decision Making, Inventory Optimization, Issue Escalation, Mentorship, Order Management, Organizing, Strategic Supply Chain Management, Technical Credibility, Transportation Management, Warehouse Management