Job Description
Job Location: Uwajimaya - Bellevue - Bellevue, WA 98005
Position Type: Full-Time
Salary Range: $23.35 - $32.15 Hourly
Job Shift: Any (Hours May Vary)About Us: Uwajimaya, a family-owned business, and a cornerstone of Asian grocery retailing since 1928, is seeking dedicated individuals to join our dynamic team. With a legacy of excellence and a commitment to providing exceptional customer experiences, Uwajimaya has grown to become the premier destination for Asian food culture in the Pacific Northwest.
Who We're Looking For: We are seeking individuals who are passionate about delivering excellent customer service, driven to excel in their roles, and motivated to contribute to our vibrant team. Whether you're a seasoned professional or eager to start your career, we welcome candidates from all backgrounds who share our enthusiasm for food, customer service, and Asian culture.
To thrive at Uwajimaya, you should embody our core competencies:
- Functional/Technical Skills: You possess the necessary functional and technical knowledge to perform your job at a high level.
- Customer Focus: You are dedicated to meeting customer expectations and requirements, using feedback for improvements, and building effective relationships based on trust and respect.
- Action Oriented: You enjoy working hard, are full of energy for challenging tasks, and seize opportunities with minimal planning.
- Peer Relationships: You can find common ground with peers, solve problems collaboratively, and are seen as a cooperative team player who encourages collaboration.
- Self-Development: You are committed to continuous self-improvement, adapt to different situations, and work to develop your strengths while addressing weaknesses.
We offer:
- A flexible, friendly, and diverse work environment
- Competitive starting wages
- Employee discounts on food and gift items
- Paid holidays from day one
- Excellent health benefits
- Retirement plan
- Paid time off
- Long term disability
- Life insurance
- Opportunities for growth and advancement
- Supplemental insurance options available
Position Summary:
The Deli Supervisor collaborates directly with the ADM (Assistant Department Manager) to maintain day-to-day department operations, ensuring alignment with department and store objectives. They actively engage in training and developing the staff, focusing on enhancing task efficiency and promoting positive customer service behaviors. As the initial point of contact, they address employee behavioral matters promptly, maintaining a harmonious work environment. The supervisor directs the staff's activities and effectively manages lunch and break schedules. They uphold adherence to health department and company policies, providing a safe eating and workplace experience. They handle customer concerns in real-time, finding resolution to ensure customer satisfaction. The supervisor monitors product inventory levels to meet the department's RFB standards. Leading by example, the Deli Supervisor showcases excellent customer service, ensuring that all staff follow company policies, guidelines, and procedures. They report to both the DM (Department Manager) and ADM, and work in partnership with RCS (Retail Central Services) Team.
Position’s Key Responsibilities:
- Maintain the Environment and Culture of the Department.
- Provide Training for Staff.
- Maintain Vendor, Customer, and RCS Relations.
- Maintain Compliance of Food & Workplace Safety.
- Maintain Proper Ordering Practices.
- Provide Direction to Staff for Completion of Daily Tasks & Goals.
- Support Customer-Facing Service Stations.
Starting at $23.35/hr., Depending on Experience.
Uwajimaya participates in E-Verify to confirm employment eligibility. Please review the E-Verify Participation Poster and Right to Work Poster before proceeding with your application.
IER Right to Work Poster (English/Spanish) (PDF, 322.73 KB)
E-Verify_Participation_Poster_Eng_Es.pdf
QualificationsPosition Requirements:
- Must be at least 18 years of age.
- Minimum of a High school diploma or equivalent plus 3-4 years of experience in area of specialization.
- Minimum of three years prior cooking experience (if supervising kitchen staff).
- Prior supervisory experience preferred.
- Prior customer service experience required.
- Basic math skills and proficient in Microsoft Office-Word, Excel and Outlook.
- Ability to multi-tasks and prioritize.
- Flexible schedule.
- Current Food Handler’s permit.
- Must be able to lift at least 50 lbs.
