Job Description

You create experiences for our guests. As an employer, we create experiences for you. How?

At The Cloud One, every day is unique. Never same-same, always thrillingly different. With us, you have the freedom to be who you are – or who you want to be. Because here, individuality is what matters. With equal – and exciting – opportunities for all. We believe in an inclusive culture that puts people like you at the heart of what we do, because we know that you’re the ones who make the difference. For us, respect and success go hand in hand. We’re locally rooted: connected to the city, its culture and its people. Are you with us?

Your responsibilities

The Server's priorities and responsibilities are to exceed our guests' expectations by providing the highest level of consistent hospitiality, professional, and courteous service.

• Prepare a wide variety of coffees/teas/smoothies for both to-go and seated guests
• Provide exemplary service to all guests by applying knowledge of the food and beverage menus by engaging with guests at every opportunity
• Properly execute all steps of food and beverage counter and table service
• Maintain POS cash controls per company guidelines (cash, credit cards, discounts, complimentary items, etc….)
• Ensure all standards are exceeded within the operations, including guest welcome, orders, delivery of food and beverage, and clearing tables
• Follow all daily and weekly cleaning assignments
• Perform inventory counts as required or assigned by the supervisor
• Respond positively to any guest's requests
• Execute daily pre- and post-shift checklists in a timely manner
• Prepare all menu items as designed by the menu, including presentation at all times
• Maintain a clean and organized work area
• Monitor station and stock with appropriate inventory and supplies as needed
• Manage and stock inventory of kitchen ingredients, food items, and supplies
• Label food items and store them in the correct place according to plans
• Comply with nutrition and sanitation regulations and standards
• Collaborate with the Head Chef to ensure efficient operation of the kitchen
• Wash dishes / take trash out

Qualifications

What you should bring

• Barista and table service experience
• Commitment to our Cafe goals and objectives
• Team player that can be relied on to be self-managed as/when needed
• Strong Guest Service focus with natural ability to engage with guests
• Proficiency in all aspects of food and beverage service and operations
• Understanding of wine and craft beer
• Welcoming and polite manner, neat and professional appearance
• Punctuality and willingness to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Ability to work independently and as part of a team
• TIPS certification required
• Valid Food Handler’s Certificate required
• In-depth knowledge of NYC Department of Health standards

Additional Information

We offer competitive salaries, paid vacation and sick time, medical, dental, vision and life insurance options, 401K plan, company incentive plan, rewards for good performance, training, continuous opportunities for growth, a great working environment with an energizing employee culture, and so much more!

The Motel One Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis covered under applicable law.