Job Description

Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving, suggestive selling and limited preparation/assembly of hot and cold food. Stocks and replenishes culinary retail area and maintains sanitation standards. Responsible customer service is a major component of this position.

Responsibilities

• Greets and serves customers promptly and courteously.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Maintains appropriate portion control and merchandising standards during service.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Accurately inventories supplies daily and requisitions items needed to meet par levels.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks retail display, refrigerators, and salad bar.
• Ensures all display foods are merchandised attractively as per standards.
• Relays relevant comments from customers directly to supervisor.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
• Performs other duties as assigned

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Bailer
• Ovens/Steamers
• Meat/Cheese Slicer
• Bread Slicer
• Personal Computer
• Trash Compactor
• Knives
• Scale
• Wrapping equipment

Requirements

Education And Experience (E = Essential D = Desired)

• High school education or equivalent is required
• 1 years in a customer facing service role is required
• 1-2 years experience in food service industry is strongly preferred

Knowledge, Skills, Abilities

• Interpersonal skills
• Food Presentation skills
• Written & Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 40 lbs
• Reaching
• Telephone Usage
• Hearing (Auditory)
• Writing
• Lifting 40 lbs.
• Sight or peripheral Vision
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing