Job Description

Great Schedule! Monday-Friday 10AM-2PM

About Us:

***Winner of Richmond 2026 Top Workplaces Award***

Gourmet Gang is the deli division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. With seven gourmet lunch bistros, we're known for creative, handcrafted menus and top-quality ingredients that keep guests coming back.

Our commitment to quality extends beyond the food--we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way:

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first
• Transparency

Please visit our website at www.trolleyhouseva.com to learn more!

About You:

• Providing excellent customer service brings you joy.
• You have a growth mindset and look for ways to expand the customers in your zone.
• You are not afraid to acknowledge and learn from your mistakes.
• You want to work for a growing company that values its employees.

How You Will Make an Impact:

We are looking for a Deli Delivery Driver for our James Center location. This position is responsible for ensuring the timely and accurate delivery of deli orders to customers, while maintaining a high level of service and professionalism.

Some typical tasks would be:

• Collect deli orders from the kitchen or deli counter, ensuring all items are correctly packed and match the customer's order.
• Deliver deli orders to customers in a courteous, timely and efficient manner.
• Address customer inquiries and concerns during deliveries and handle any delivery issues or discrepancies in a professional manner.
• Report any customer feedback or complaints to the deli manager.
• Maintain an organized delivery schedule to ensure all orders are delivered within the designated time window.
• Communicate with the deli regarding any delays or changes in delivery times.
• Maintain accurate records of deliveries and submit daily delivery logs or reports to the deli management team.
• Assist with packaging orders when needed during peak times.
• Monitor delivery supplies such as delivery bags, coolers, and equipment and report any shortages or replenishment needs to the deli supervisor.
• Market your zone by handing out flyers and cards to nearby businesses during your delivery drop-offs.

What You Bring to the Table:

• Must be 18+ years old
• Valid driver's license with a safe driving record
• Access to an insured vehicle which can be used for delivery
• Experience using navigational tools (MapQuest, Google Maps, etc.)

The Good Stuff:

• Pay tip averages $15-20/hr
• Employee Assistance Program (EAP)
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
• Free Employee Shift Meal
• Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year