Job Description

Deli Clerk

The Deli Clerk is responsible to greet, sell, and provide superior customer service to each guest in a friendly and efficient manner. In addition, the Deli Clerk will handle their assigned duties including but not limited to: presenting deli products to customer, rotating product, cleans deli cases, ordering, receiving, stocking and display of deli products, balance cash register sales, according to Katella Bakery’s expectations.

Job Duties:

• Acknowledge, greet and engage guest upon entering Deli/Bakery
• Exceed guest expectations for service and build a reputation for ultimate service
• Be attentive at all times to guest and be ready to serve guest.
• Ensure displays are clean, well merchandised, signs visible, and products are rotated.
• Ability to inform guest of all deli products including ingredients upon request
• Properly cuts, wraps, and scales deli items.
• Operates slicer; assist in maintaining all equipment in safe working condition.
• Accurately write and follow detailed instructions on special orders to ensure product meets or exceeds the guest expectations.
• Demonstrate positive, enthusiastic, committed and flexible attitude at all times, while promoting importance of effective teamwork.
• Maintain positive working relationships through respectful, open and effective two-way communication with all coworkers, supervisors, and all management.
• Successful execution of special marketing programs, holiday’s menus and programs as necessary.
• Must have the ability to balance cash register sales.
• Excellent interpersonal and organizational skills, ability to prioritize and work effectively within a sometimes-pressurized environment.
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment.
• Knowledgeable of Deli operation, ability to comply with all applicable safety laws and regulation, as well as Company safety policies, procedures and standards.

Hours: Part-time and Full time; various shifts available. Must be able to work days or evenings, with extended hours, weekends, Holidays, as needed.

Skills/Qualifications:

• A passion to work in a Deli with minimum 1 year Deli experience.
• Must be able to operate slicer, weight/scale, knives, box cutter and related equipment.
• Must enjoy and be able to succeed positively and work effectively in a fast-paced team environment.
• Superior organizational skills for follow-through and the ability to juggle and prioritize.
• Knowledge of general accounting/ cash register principles
• Fluent in English and Spanish preferred but not required.
• Good working knowledge of PosiTouch or POS systems.
• Continuous use of hands and arms, along with bending, reaching, twisting.
• Ability to lift up to 50 lbs, as needed.
• Knowledgeable in safe food handling and sanitation, along with Deli procedures.
• California Food Handler Card is required for all foodservice employees who prepare, store, serve food.