Job Description

Save More Marketplace

– Deli Associate

Position Title:

Deli Associate

Department:

Deli

Reports To:

Deli Manager

FLSA Status:

Non-Exempt (Hourly)

The Deli Associate is responsible for providing exceptional customer service while preparing, packaging, merchandising, and maintaining fresh deli products. This position plays a key role in ensuring food quality, safety, cleanliness, and product availability while creating a welcoming shopping experience for every customer.

Essential Duties & Responsibilities

• Greet every customer in a friendly, courteous, and professional manner.
• Prepare and package deli meats, cheeses, salads, hot foods, and other prepared items according to company standards.
• Slice meats and cheeses accurately based on customer requests.
• Maintain attractive, fully stocked service cases and self-service displays.
• Rotate product using FIFO (First In, First Out) inventory practices.
• Monitor product quality and freshness; remove and properly dispose of outdated or unsellable products.
• Follow all food safety, sanitation, and temperature control procedures.
• Clean and sanitize workstations, slicers, equipment, utensils, and preparation areas throughout the day.
• Maintain proper labeling, pricing, and date coding on all products.
• Assist with receiving deliveries and stocking inventory.
• Prepare catering trays and special customer orders as needed.
• Accurately weigh, package, and label products.
• Follow all company safety procedures and immediately report hazards or equipment issues.
• Assist in maintaining department organization and cleanliness.
• Work cooperatively with other departments to support overall store operations.
• Perform other duties as assigned by management.

Qualifications

• Previous deli, food service, restaurant, or grocery experience is preferred but not required.
• Strong customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Ability to follow written and verbal instructions.
• Dependable with a positive attitude and strong work ethic.
• Willingness to learn and work as part of a team.

Physical Requirements

• Frequently stand and walk for extended periods.
• Lift and carry up to 50 pounds.
• Frequently bend, twist, reach, and stoop.
• Use hands and arms continuously while operating slicers, scales, and other equipment.
• Work safely around sharp equipment and hot surfaces.
• Work in refrigerated and freezer environments as needed.

Work Schedule

• Flexible availability including mornings, evenings, weekends, and holidays.
• Overtime may be required based on business needs and must be approved by management.

Food Safety Expectations

All Deli Associates are expected to:

• Follow all local, state, and federal food safety regulations.
• Practice proper handwashing and personal hygiene.
• Maintain safe food temperatures during storage, preparation, and service.
• Wear required personal protective equipment.
• Immediately report any food safety or quality concerns to management.

Success in This Role

A successful Deli Associate demonstrates:

• Outstanding customer service
• Reliability and punctuality
• Attention to detail
• Pride in cleanliness and food quality
• Teamwork and a willingness to help wherever needed
• Commitment to maintaining Save More Marketplace's high standards of freshness and service