Job Description

Key duties and responsibilities for Deli Assistant Manager include managing customers, managing inventory, managing employees and schedules, and handling food.

Customer Service:

• Respond to and attend to customer requests in the deli department
• Have a working knowledge of the grocery store inventory to assist customers
• Respond to questions and complaints of customers in a polite manner

Managing Deli Clerks:

• Help design and implement training for deli clerks in food handling, equipment use, customer service expectations, inventory requirements, stocking and sanitation.
• Schedule and supervise employees
• Communicate and maintain food, customer service and cleanliness standards of Atlas Valley Purveyors

Food Handling:

• Responsible for preparing deli items, weighing and wrapping deli products
• Maintains Food Safety Certification and follows the proper food handling procedures set by the County Health Department
• Operate all food preparation machines and equipment
• Ensure that products are properly labeled with prices and dates
• Assist in preparation of menus, recipes and seasonal specials
• Assist in training clerks in relevant food handling areas

Managing Inventory Requires:

• Manage product storage, maintenance and rotation activities to avoid any damages or spoilage
• Monitor and maintain stock inventory levels to avoid over and under stock issues
• Assist in training clerks in daily inventory issues

Stocking Cases Consists of:

• Receive, unload and stock inventory
• Supervise Deli Clerks while stocking

Delivery/Backroom Responsibilities Include:

• Unloading incoming shipments
• Unboxing products

Cleaning and Organization:

• Maintain proper sanitation in the deli area, sales area, backroom, coolers, cases and common public area as set forth by Atlas Valley Purveyors

Qualifications:

• Attention to detail
• Problem solving skills
• Ability to take direction
• Food Safety Certification
• Ability to communicate effectively with staff and customers
• Working knowledge of deli equipment
• Ability to cross-train with other positions within the store

Ability to:

• Stand
• Walk
• Bend down
• Lift and carry at least 50 pounds
• Perform various repetitive motions
• Perform basic reading and mathematics skills
• Create and maintain Deli Clerks’ schedules
• Create and implement recipes and menus