Are you a strategic operations leader with a passion for developing people, improving performance, and delivering exceptional customer service? As a Regional Operations Manager at TCI, you'll oversee multiple transportation operations, lead high-performing teams, and drive operational excellence across your assigned region. You'll play a critical role in strengthening customer relationships, improving profitability, and building a culture centered around Dedication, Positiveness, Innovation, Ethics, and Accountability
Lead and develop Driver Managers, Dispatchers, Administrative teams, Drivers, and Dock personnel across multiple terminals.
Own the operational and financial performance (P&L) of your assigned region.
Drive key performance indicators including on-time delivery, scanning efficiency, customer satisfaction, and operational productivity.
Build strong partnerships with customers through regular business reviews, dealership visits, and performance discussions.
Identify operational challenges, develop action plans, and improve underperforming locations.
Partner with Safety, Maintenance, HR, Recruiting, and Payroll to ensure operational excellence.
Reduce operating costs through effective labor management, fuel optimization, and process improvements.
Ensure compliance with DOT, FMCSA, company safety policies, and maintenance standards.
Coach and mentor leadership teams through EOS L10 meetings, quarterly Rocks, and continuous development.
Promote effective utilization of McLeod, Samsara, Tenstreet, customer portals, and other operational technologies.
Recruit, hire, onboard, and develop top talent that aligns with TCI's Core Values.
Travel throughout your assigned region (up to 50%) to support operations and customers.
5+ years of progressive leadership experience in transportation, logistics, or fleet operations.
Proven experience managing multiple locations, departments, or operational teams.
Strong financial acumen with P&L management and budget oversight experience.
Knowledge of DOT, FMCSA, and transportation safety regulations.
Demonstrated ability to improve operational performance through data-driven decision making.
Excellent leadership, coaching, and team development skills.
Strong customer relationship management and communication abilities.
High proficiency with Microsoft Office 365 and transportation management systems.
Ability to prioritize, solve problems, and thrive in a fast-paced environment.
Willingness to travel up to 50% and respond to operational needs outside of normal business hours when necessary.
Competitive base salary plus performance incentives
Comprehensive medical, dental, and vision benefits
Paid Time Off and paid holidays
Travel reimbursement
Family-owned company with 45+ years of transportation excellence
Career growth opportunities with a company that promotes from within
Collaborative leadership team focused on innovation and continuous improvement
A values-driven culture where Dedication, Positiveness, Innovation, Ethics, and Accountability guide everything we do
The opportunity to make a meaningful impact on our employees, customers, and business every day
TCI is a family-owned transportation company that has been serving customers since 1978 We are committed to safety, exceptional customer service, and supporting one another as a team. At TCI, we take pride in creating a positive work environment where employees can grow, contribute, and build a rewarding career in the transportation industry.
Apply today and become part of the TCI family! 🚛💨
#INDAAHP
Family-owned since 1978, TCI delivers nationwide transportation, logistics, leasing, and fleet solutions with a personal touch. With 1,900+ team members and 25+ U.S. locations, we combine expertise, 24/7 service, and a people-first culture to keep supply chains moving—every mile of the way.
TCI Transportation offers Dedicated Transportation Services, Truckload Transportation, Expedited LTL Services and Freight Brokerage Services.
TCI is headquartered in Commerce, CA and has branches in Commerce, Fontana, Bakersfield, Stockton, Phoenix, Las Vegas, NV and offices in Georgia and Texas.
TCI Leasing is part of the Nationalease Network, which has over 700 partner locations nationally providing a national competence to TCI. Our Nationalease membership ensures TCI customers extraordinary value by leveraging the purchasing power of over 525,000 vehicles. TCI Leasing will continue to focus on its commitment to its many customers that span the western states and many diverse industries, and will continue to count on a robust national organization of independent leasing companies in order to provide enhanced value and service.
