Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About The Role

We are seeking Deckhands to join and support our on-water team. These positions are responsible for preparing and manning the vessels for the transportation of guests, luggage and freight to and from Rottnest Island whilst delivering high quality services and experiences.

Initial contracts will be offered for the summer season between September 2026 to June 2027 on a full-time or part-time basis.

Key responsibilities will include

• Providing high quality customer service and experiences to guest's onboard vessels
• Serving customers coffee, food and alcohol from behind the kiosk

• Delivering vessel support onshore via jetty setup, guest queue management and vessel berthing/departure procedures
• Cargo Operations such as organisation of cargo for varying destinations/offloading and loading procedures, and manual handling of luggage crates onshore
• Assisting with the coordination of the bike fleet, ensuring adequate numbers available to suit operational requirements
• Assisting guests with moving around the vessel ensuring they are safe
• Assisting with the management of berthing lines
• Working in a team environment alongside other crew and the Vessel Master to make vessel berthing as smooth as possible as per procedures
• Performing other vessel related tasks and following safety procedures as per vessels SMS
• Daily cleaning duties, including general vessel clean and housekeeping, ensuring a clean and welcoming environment for all guests

Requirements

About You

If you are after a lifestyle where your work is respected and valued, and you are at home on the water, then you are reading about the right role! The ideal candidate will love the marine environment, be a team player with a demonstrated positive "can-do" attitude and have flexibility to work varied hours including weekends and public holidays.

To be successful in this position, you will be required to hold:

• Valid General Purpose Hand (GPH - AMSA approved)
• First Aid & CPR
• Responsible Service of Alcohol (RSA)
• Current driver's license.

Benefits

What We Offer

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise

Apply now. Join us!