Job Description

Location:
Cape Town, 8005

Key Responsibilities:

• Manage and oversee the accounts receivable process, ensuring timely and accurate invoicing and collection of payments.
• Monitor and reconcile customer accounts, identifying and resolving discrepancies or outstanding issues.
• Utilise Opera Cloud to manage billing and financial records, ensuring accuracy and compliance with company policies.
• Prepare and analyse financial reports related to debtors, providing insights to the finance and revenue management teams.
• Collaborate with the revenue management team to align debtor control processes with overall revenue strategies.
• Handle customer inquiries regarding billing and payments, providing exceptional customer service.
• Implement and maintain efficient debt collection procedures, reducing overdue balances and improving cash flow.
• Assist in month-end closing activities, including account reconciliations and reporting.

Required Skills and Competencies:

• Strong understanding of accounts receivable and debtor control processes.
• Proficiency in Opera Cloud for billing and financial record management.
• Excellent analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills to manage customer interactions.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in MS Office, particularly Excel.

Qualifications and Experience:

• Grade 12 or equivalent (essential).
• Relevant financial qualification.
• Minimum of 3 years' experience in a debtors role.
• Advanced Opera Cloud knowledge.
• Hotel industry experience (essential).
• Intermediate MS Office knowledge.
• Sage Evolution experience (advantageous).
• Familiarity with travel agent and platform distribution systems.
• Background in reservations or finance (advantageous).
  

Salary:

R18000.00 - R25 000.00 per month