Job Description

We are seeking a motivated and professional Debt Collector to contact clients with outstanding balances and negotiate repayment arrangements.

Key Responsibilities

• Contact debtors via phone, email, and SMS to collect outstanding payments
• Negotiate realistic payment arrangements with clients
• Update debtor accounts accurately in the collections system
• Follow up on payment promises and escalate non-responsive accounts
• Comply with the National Credit Act and ethical debt collection practices
• Prepare daily and weekly collections reports for management
• Maintain a professional and respectful approach in all debtor interactions

Qualifications and Experience

• 1+ year of experience in debt collection or credit control
• Knowledge of the National Credit Act and debt collection regulations
• Confident and persuasive communicator with strong negotiation skills
• Ability to handle difficult conversations professionally
• Proficiency in collections or CRM software
• Target-driven with a track record of meeting collection goals
• Reliable home office setup with stable internet and a headset
• Matric certificate required

Salary: R16,000/month + incentives | 100% Remote