Credit Control, LLC.

Debt Collection Agent -Remote

Credit Control, LLC.  •  $18.72 - $32.50/hr  •  Tampa, FL (Remote)  •  8 days ago
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Job Description

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $18- $22 PER HOUR!

Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN

Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections”.

At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

PAID TRAINING + EQUIPMENT PROVIDED+ EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.

We offer industry-leading bonus structures and benefits!

Work From Home Collection Agent Responsibilities:

  • Handle inbound and outbound calls for past-due accounts.
  • Keeping track of all accounts in your route
  • Negotiate outstanding debts.
  • Planning a course of action to recover outstanding payments.
  • Handle questions and complaints.
  • Adhere to all local, state, and federal laws governing the debt collection industry.

Work From Home Collection Agent Qualifications:

  • Must have a private and secure workspace at home that is free from noise and distractions.
  • Must be willing to work on camera and be supervised during scheduled work hours
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask.
  • Basic math and computer literacy skills.
  • Professionalism and the ability to build rapport with consumers.
  • Foster teamwork and cooperation.
  • Required previous experience in debt collection, outbound call center, telemarketing, or other related fields.
  • Successfully pass a background check

Job Type: Full-time

Pay Range $18.00 - $22.00 Hourly Plus Bonus

Total Compensation Potential $37,440 - $65,000

Benefits:

  • Medical Insurance (United Healthcare)
  • Dental Coverage (United Healthcare)
  • Vision Plan (United Healthcare)
  • Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
  • Voluntary Life Short Term/Long Term Disability Coverage
  • Paid Vacation, Personal, Bereavement, and Holidays
  • Referral program
  • Daily Pay / PNC EarnedIt
  • Employee Discount Life Mart
  • Professional Development Grant Program
  • Employee Assistance Program

Physical setting:

  • Call center.

Schedule:

  • 8-hour shift
  • Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
  • No nights / No weekends

Supplemental pay types:

  • Monthly Bonus Pay
  • Individual & Team bonuses each month!
  • Additional quarterly, bi-annual, and annual Incentives
  • Additional retention and referral bonuses
  • Monthly Contest and Raffles

Ability to commute/relocate:

  • 9929 Race Track Road Tampa, FL 33626
  • Must have the ability to work in office full time (No hybrid or work from home)
  • Must have reliable transportation

Application Question(s):

  • Are you willing to undergo a background check, in accordance with local law and regulations?

Education:

  • High school or equivalent (Preferred)

Experience:

  • 3rd party collection: 1 year required

Work setting:

  • Call center.

Work Location Remote

  • Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN
Credit Control, LLC.

About Credit Control, LLC.

Credit Control, LLC is a nationally licensed provider of customized, performance-driven receivables management services founded in 1989. We offer recovery solutions covering all aspects of our clients' customer care and account delinquency life cycles.

The company is headquartered in St. Louis, Missouri, with over 500 employees nationwide, including offices in Tampa, FL and Earth City, MO.

Credit Control maintains ISO-27001 certification, SOC 2 Type 2 Certified Audits (SSAE 18), Level 2 PCI-DSS compliance, and secured systems at every layer, including user, transport, access, network, and applications.

Our senior leadership, management, and staff are experts in all phases of revenue cycle management and the account delinquency life cycle.

We promote a fully compliant and customer-centric culture while producing superior results and solutions for our clients. Credit Control is founded on its core values of strong customer service, state-of-the-art technology, and exceptional recovery results in an employee-friendly environment.

Six-Time Winner for the Best Places to Work in Collections (2025, 2024, 2023, 2022, 2021 & 2020), Inaugural Recipient - America's Best Workplaces 2025, Inaugural Recipient - Best Places to Work for Women 2025.

Credit Control is an equal opportunity employer.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Earth City, Missouri
Year Founded
1989
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