Job Description

Apply to Join Our Team as an Automotive Team Leader!

WHO WE ARE

We are a growing, purpose-driven organization that provides premium hospitality, driving, and related people-services to car dealerships across the country.

Our Values: Servant Leadership, Ownership, Heart, Excellence, Growth

We exist to create transformative job experiences for our team and deliver extraordinary service to our partners

10-year Vision: A community made up of thousands of team members who are thriving personally, professionally, and financially.

What It’s Like to Work Here

From day one, we prioritize clear expectations and provide you with all the tools and resources you need to thrive. Our people-first culture fosters collaboration and open communication, making it easy for you to share your ideas and contribute to meaningful projects. We believe that creativity flourishes in a supportive setting, so whether you’re brainstorming innovative solutions or refining existing processes, you’ll be surrounded by a team that values your input.

How to Thrive at Citrin

• A mindset focused on continuous growth and a willingness to learn new skills related to valet and hospitality.
• The ability to work collaboratively with team members while also taking initiative in a fast-paced environment.
• A proactive attitude towards challenges, along with a knack for creative problem-solving on the job.
• A commitment to embodying our core values in every interaction with guests and colleagues.
• Openness to feedback and a desire to contribute to a supportive and positive team atmosphere.
• Flexibility and adaptability in handling diverse situations, from managing guest requests to navigating busy periods.
• A passion for providing exceptional service and building lasting relationships with guests.

Responsibilities

What You’ll Do:

As our Automotive Team Leader, you’ll be the driving force behind daily operations, ensuring everything runs smoothly and meets our high standards. You’ll be hands-on, leading a fantastic crew of Shift Leads, Team Leads, and Valet/Parking Attendants while keeping the vibe positive and productive.

Your Day-to-Day:

• Jump into action and assist with various roles to keep things rolling.
• Supervise each shift according to our best practices.
• Foster a supportive and friendly work atmosphere for your team.
• Spot and coach potential stars to help our company grow!
• Train new hires and ensure everyone’s on the same page with safety and operations.
• Tackle any operational hiccups and share your insights with management.
• Keep track of daily reports and promptly address any customer or client feedback.

Qualifications

What We’re Looking For:

• Age You must be at least 18 years old.
• Experience Previous experience in a similar role is a plus but you must have previous supervisor/leadership experience.
• Communication Skills You should be able to chat and write like a pro!
• Customer Service: You know how to resolve issues with a smile.
• Driver’s License A valid license is a must as well confidence behind the wheel, and if you can drive a standard transmission, that’s even better!
• Tech-Savvy: Proficiency in Google Apps and Microsoft Office is required.
• Availability We need you for at least 30 hours a week, year-round and the ability to be flexibly to accommodate specific location needs
• Strong Analytical Skills & Attention to Detail: You have a knack for problem-solving and notice the little things that ensure everything runs smoothly.
• Well-Organized & Proactive You keep everything in order and are ready to tackle challenges head-on, adapting to whatever comes your way!

Compensation, Benefits, and Perks

• Weekly Pay: Get paid every Friday!
• Competitive, stable pay at $19 / hour
• Start Earning PTO (Paid Time Off) Day 1
• Be part of a supportive team that values your contributions.
• High performers receive opportunities for advancement into higher-paying roles
• We promote from within, over 90% of our managers started out in entry level positions
• Benefits offered to formally offered full time team members such as; Vision, dental and medical care, life insurance, critical illness, and pet insurance
• Develop your leadership skills and grow with us!

If you're ready to shift gears in your career and lead a fantastic team, we can't wait to hear from you! Apply now and drive your future forward with us!