
Dealer Service Representative
Los Angeles, CA | On-site
Responsible for resolution of problem deals through contact with dealer’s, customers, field reps, insurance companies, mortgage companies, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Review and attempt to resolve all alerts in the Funding stage.
• Work deals that are 4+ days old in all stages. Start with the oldest deals first and alert the C.A. once deal hits 6 days old and no resolution has been found.
• Do not turn any deals down unless instructed to do so by the Dealer or Sales Rep. The C.A. assigned to the deal will be responsible for turning their own deals down.
• Please make sure you stay logged in to the Hunt Group as much as possible. This report will be monitored on a daily basis.
• Any verification requests given by the Regional Manager or Credit Analyst to fast track the deal into Funding.
Pay Rate:
What benefits do we offer?
Acknowledgment
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

People. Purpose. Passion. These are the hallmarks of Westlake Financial Services, and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval with out waiting for callbacks, fax-backs, or rehashes.
Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of prime, sub-prime, and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles.
Westlake's success didn't just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind.
Looking for a Career in auto finance, please view the following link: https://www.westlakefinancial.com/careers/