Job Description
Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Access aerial work platforms, rough terrain forklifts, and Fastrac tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Purpose
JCB North America is offering a unique, high-impact opportunity for an entrepreneurial leader to build, scale, and ultimately own a new JCB dealership in the Murfreesboro, Tennessee market.
This role is designed for a results-driven individual with strong industry expertise, business acumen, and a passion for building something from the ground up. The successful candidate will lead all aspects of dealership startup and operations, including market development, team building, financial performance, and customer acquisition.
This is not just a leadership role- it is a pathway to full dealership ownership, with potential to expand into multi-location operations as the business grows.
• Reports directly to Vice President, Dealer Development
• Full operational ownership of a new dealership start-up
• High visibility role with direct impact on JCB’s North America growth strategy
Position Type
Full Time, Exempt
Location
Murfreesboro, Tennessee – Tristar JCB
Benefits and Other Compensation
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.
Major Tasks, Responsibilities & Key Accountabilities
Business Development & Market Growth
• Develop and execute a comprehensive business plan to establish and grow JCB’s presence in the Murfreesboro and surrounding markets
• Identify, target, and secure strategic customers, including contractors, fleet operators, and key industry stakeholders
• Build strong relationships within the local construction, rental, and equipment markets
• Drive market share growth through aggressive business development and customer engagement strategies
Dealership Operations & Financial Leadership
• Own full P&L responsibility for the dealership, including sales, service, parts, and operational performance
• Develop and manage annual budgets, forecasts, and financial plans
• Drive profitability by optimizing revenue streams, margins, and operational efficiency
• Monitor and analyze key business metrics, including:
◦ Sales performance
◦ Service utilization
◦ Parts revenue
◦ Inventory management
Sales & Aftermarket Performance
• Lead and grow revenue across equipment sales, service, and parts operations
• Establish and execute strategies to achieve and exceed:
◦ Monthly, quarterly, and annual sales targets
◦ Service and aftermarket revenue and margin goals
• Build a strong customer-centric culture focused on retention and long-term partnerships
Team Building & Leadership
• Recruit, hire, and develop a high-performing team across:
◦ Sales
◦ Service
◦ Parts
◦ Administration and Finance
• Provide strong leadership, coaching, and performance management
• Foster a culture of accountability, collaboration, and continuous improvement
• Develop future leaders within the organization to support business growth
Strategic Planning & Growth Expansion
• Identify opportunities to expand the dealership footprint and scale operations to additional locations
• Develop and execute long-term growth strategies aligned with JCB’s North America vision
• Continuously evaluate market conditions, competitive landscape, and customer demand
Customer & Brand Representation
• Serve as the primary face of JCB within the local market
• Build and maintain strong relationships with:
◦ Customers
◦ Industry partners
◦ Community stakeholders
• Ensure a best-in-class customer experience across all touchpoints
Minimum Qualifications
• 7–10+ years of progressive experience within construction equipment, heavy equipment, or related dealership environments
• Minimum 5+ years of leadership experience overseeing sales, service, and parts operations
• Proven track record of:
• Driving revenue growth
• Managing P&L responsibility
• Building and leading successful teams
• Strong entrepreneurial mindset with the ability to build and scale a business from inception
• Deep understanding of the local market (Murfreesboro / Middle Tennessee region preferred)
• Exceptional business acumen and financial management skills
• Strong communication, negotiation, and relationship-building abilities
• Bachelor’s degree preferred (Business, Finance, or related field), or equivalent experience
• Must pass all pre-employment requirements (drug screen, background check, etc.)
Knowledge, Skills, Abilities & Competencies
• Strategic thinker with the ability to execute and deliver measurable results
• Strong leadership presence with the ability to influence, motivate, and develop teams
• Advanced understanding of dealership operations (sales, service, parts, finance)
• Ability to analyze data and make informed, business-critical decisions
• High level of accountability, ownership, and drive for results
• Strong customer focus with a commitment to long-term relationship development
• Ability to operate effectively in a start-up and high-growth environment
Job Conditions
• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.
Equal Opportunity Employer
JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.
EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
