Job Description

Powering Dealer Support. Delivering Farmer First.

Are you customer-focused, highly organised and ready to build your career in a role that sits at the heart of AGCO’s dealer support network?

We’re looking for a Dealer Central Sales Support Analyst to join our Dealer Central ANZ team and help keep our dealer network moving. This is a great opportunity for someone who enjoys variety, working with people, solving day-to-day challenges and being part of a team that makes a real difference to our dealers, customers and farmers.

In this role, you’ll be one of the key connection points between our dealers, customers, warehouse, logistics and internal teams. You’ll help ensure enquiries are responded to, orders are processed accurately, freight bookings are coordinated and daily priorities are followed through with care and urgency. The role supports AGCO’s Farmer First approach by helping our dealers get the right support at the right time.

Why this role is a great internal move

This is more than an administration or order processing role. It’s an opportunity to build strong commercial and operational knowledge across AGCO’s ANZ dealer support model, develop relationships across multiple teams and gain exposure to how our business supports dealers from enquiry through to delivery.

You’ll be part of a supportive, fast-paced and customer-focused team where accuracy, communication and teamwork are genuinely valued. If you enjoy being trusted to get things done, like working through detail and want to contribute to something bigger, this role offers a strong next step.

What you’ll be doing

• Supporting dealer, customer and internal enquiries via phone and email.
• Processing customer orders accurately and in a timely manner.
• Updating warehouse priority tasks and daily task lists, including receipting and dispatch activities.
• Coordinating transport for machines when required.
• Working closely with Dealer Central, warehouse, logistics and other internal teams to support strong dealer outcomes.
• Supporting the Manager, Dealer Central ANZ, with other tasks as required.

The skills that will help you succeed

We’re looking for someone who brings energy, ownership and a strong service mindset. You don’t need to know everything on day one, but you do need to be curious, accurate and willing to learn.

What You’ll bring:

• Strong verbal and written communication skills.
• Experience in sales support, customer service, administration or a similar support role.
• High attention to detail and accuracy.
• A proactive approach to solving problems and making practical decisions.
• Confidence working through detailed processes and changing daily priorities.
• A collaborative, adaptable and team-focused approach.
• An interest in learning about AGCO’s products, dealer network and customer support operations.
• Agricultural equipment knowledge would be helpful, but it’s not essential. What matters most is your attitude, accuracy, communication and commitment to supporting our dealers well.

What’s in it for you

This role gives you the opportunity to:

• Build broader knowledge of AGCO’s ANZ dealer support and distribution operations.
• Develop strong relationships across Dealer Central, warehouse, logistics, sales and support teams.
• Strengthen your customer service, order management and operational coordination skills.
• Be part of a team that directly supports dealer success and the Farmer First strategy.
• Grow your internal career with exposure to a critical part of AGCO’s customer and dealer experience.

Interested?

If you’re organised, customer-focused and ready to play a practical role in supporting AGCO’s dealer network, we’d love to hear from you.

This is your chance to step into a role where your follow-through, teamwork and attention to detail will make a visible impact every day.