Creatio

Deal Desk Manager (Americas region)

Creatio  •  Ukraine (Onsite)  •  3 months ago
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Job Description

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports In 2025, Creatio was named to Inc.’s Best Workplaces list, highlighting our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:

We are looking for a Deal Desk Manager responsible for structuring deals and preparing and managing sales quotes, with a focus on the Americas region.

Responsibilities:

Structuring Deals:
Prepare Quotes that align with client requirements and maximize mutual benefit.
Utilize knowledge of Creatio’s products, SaaS metrics, and data analysis to perform complex calculations.
Collaborate closely with sales, customer success, legal, and finance teams to ensure contractual compliance and financial viability. Documentation:
Structure technical information into clear, concise business language.
Prepare instructional materials for sales teams and other departments. Ongoing Tasks:
Active involvement in sales operational projects.
Regularly update and cleanse customer data in the CRM system. Working hours: 2:00 PM – 11:00 PM (EET)

Required Skills and Qualifications:


Advanced proficiency in MS Excel for data analysis and complex calculations.
Strong analytical mindset with attention to detail.
Proactive approach to problem-solving.
Excellent communication skills for effective collaboration across teams.
Experience in deal desk management and sales operations preferred.
Proficiency in English and Ukrainian languages.

What you should expect from us:

  • Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
  • Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
  • Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
  • Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
  • Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Creatio

About Creatio

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. Millions of workflows run on Creatio daily, supporting thousands of clients in 100 countries. Genuine care for our clients and partners is at the heart of our DNA.

Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The company provides a Financial Services CRM platform, plus industry workflows across 19 verticals and a range of marketplace add-ons. Creatio is recognized as a Leader and Strong Performer in Gartner and Forrester reports and earned outstanding peer-to-peer reviews.

Our customers enjoy the freedom to own their automation. Business users without technical skills can build and deploy applications and AI agents with natural language and visual no-code designers. Creatio’s no-code approach delivers unprecedented time-to-value even for highly complex workflows. Creatio delivers the fastest time-to-value, reduced TCO, and immediate business impact through its agentic no-code platform, combining best-in-class CRM applications with ready-to-use AI agents. 

Genuine care is at the heart of our culture. We build lasting, sincere relationships with clients and partners through warm, transparent communication and an ongoing focus on delivering value and strong business outcomes.

Creatio is headquartered in Boston, MA, with 850 employees in ten offices across 25 countries. It has long-lasting relationships with thousands of customers, including Colgate-Palmolive, City of Boston, Purple Bricks, BNP Paribas Group, Howdens, as well as over 500 partners worldwide.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Boston, Massachusetts
Year Founded
2014
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