Job Description

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POSITION TITLE: Business Transformation Specialist
WORK SETUP: Hybrid
OVERALL PURPOSE:
Provides administrative support and basic project management support function. Supports resource management processes such as tracking of project resources, on/off boarding or project resources, dashboard and metrics.
RESPONSIBILITIES:
• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
• Assist organization in the creation, monitoring, measurement and analysis of standardized processes • Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
• Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
• Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
• Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunities
OTHERS:
Project Shift Schedule: Night Shift
Project Rest Day: Weekends Off
Project/Team Location: Client location (Vertis North)SKILLS AND QUALIFICATIONS:
• Willing to consider Yellow Belt trained/certified; VSM (any process improvement experience regardless of any statistical tool experience)
• Open to consider lower color belts for local
• At least 1 year of experience handling a project in a client facing role: BPO and Shared Services industry not required, open to other industries and highlighted those in Automotive
• Open to IC candidates; Handling clients isn't required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma. Applicants with experiences in dealing and leading internal projects are acceptable.
• Open to college undergraduates
• Open to other industries
• Open to ASEAN + India candidates; with provision for P43/P44
• Can consider candidates with business transformation/business excellence/OpEx but with no six sigma certifications / six sigma trained
• Can be considered candidates with S&P background/experience with some BT experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

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