Job Description

--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Business Transformation Associate Manager
WORK SETUP: Hybrid
Responsibilities:
• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
• Assist organization in the creation, monitoring, measurement and analysis of standardized processes
• Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
• Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
• Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
• Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tools for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunities
OTHERS:
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends Off
Project/Team Location: Vertis NorthSKILLS AND QUALIFICATIONS:
• Green belt certified or trained
• At least 3 years of experience handling projects in a client-seeing role: BPO and Shared Services industry not required; open to other industries and highlighted those in Automotive/Manufacturing; led more than 1 VSM activity
• AI solutions (GenAI & Agentic projects) are preferred only, NOT required
• Open to IC candidates; Handling clients isn't required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma. Applicants with experience in dealing with and leading internal projects are acceptable
• Candidate is expected to handle 3-4 resources but as confirmed by project, they are open to getting IC resources in their past roles
• Open to college undergraduates
• Open to consider yellow belt candidates
• Open to local candidates only
• Open to college undergraduate

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.