Do you love working with people, being outdoors, and delivering unforgettable guest experiences? Join our dynamic team at De Palm Island and be the friendly face that welcomes guests to paradise!
Responsibilities
Welcome and assist guests during arrival, check-in, and boarding
Manage guest flow during busy periods and support smooth operations
Perform walk-in ticket sales and handle cash, credit card, and voucher transactions accurately
Provide information about island activities, dining options, rules, and upgrades
Support guest engagement on the island, including VIP services and special groups
Use digital tools for check-in, scanning, and guest feedback
Maintain a professional appearance and deliver service with a genuine smile
Requirements:
Education: Minimum M.A.V.O or equivalent
Experience: At least 1 year in tourism; guest service experience is a plus
Languages: English, Spanish, Dutch, Papiamento (Portuguese is a plus)
Skills:
Strong communication and customer-service mindset
Responsible cash handling and basic sales skills
Team player with problem-solving abilities
Comfortable working outdoors and speaking to groups
Basic computer and administrative skills
Willingness to learn and use digital and CRM tools
Company Benefits:
Competitive salary and opportunities for growth.
Health insurance and wellness benefits.
Training and development programs to support your career path.
A supportive, inclusive, and fun work environment.
Recognition programs, point-based reward systems, and employee appreciation events.
De Palm Tours is your ultimate one-stop shop for fun and adventure in Aruba! We offer an extensive selection of tours and activities, perfect for all ages and preferences. Whether you’re into mellow cruising, wet 'n wild action, cool comfort, or rugged off-road exploration, we have something for everyone.
Founded as a tour and transfer company in 1960, De Palm Tours has earned the trust and won the hearts of countless Aruba visitors, from first-timers to repeat guests. Starting with just six employees, we have grown to a team of over 300 dedicated staff members, all committed to providing a convenient, hassle-free portal to a wide variety of vacation experiences on Aruba.
We are proud to be the only tour operator in Aruba gold-certified by EarthCheck, reflecting our commitment to sustainable tourism and environmental responsibility.
Our Offerings Include:
1. Airport Transportation
2. Snorkeling & Sailing Trips
3. Off-Road Safaris & UTV Tours
4. Sightseeing in Luxury Buses
5. Unique Submarine Tours
6. Fun for everyone at De Palm Island
7. Sea Trek - Underwater Helmet Walk
8. Snuba - A Fusion of Scuba and Snorkeling
9. Group Functions (Destination Management Services)
10. Tours for Cruise Passengers
De Palm Tours is also the perfect place to start or grow your career. Our team members always have fun and learn a lot about our dynamic tourism industry. Join us and experience the best of Aruba with De Palm Tours, where adventure and career growth are just a click away!
