Job Description

Jobbeskrivning

WHAT YOU’LL DO​

As a Systems Specialist you manage and support DC systems, ensuring optimal performance, troubleshooting issues, coordinating upgrades, training users, and oversee incident management to maintain seamless operations.

Your main responsibilities will include:

• Provide user training and technical support for new system releases and functionalities
• Manage and maintain IT infrastructure including servers, networks, software applications to support operational continuity.
• Execute system upgrades, patches, and tuning to ensure efficiency.
• Oversee WMS, WCS, and PLC interfaces, ensuring timely resolution of technical issues.
• Translate and distribute release notes.
• Lead issue resolution, including participation in incident response and reporting.
• Ensure system functionality and stability to support seamless business operations.
• Collaborate with IT teams to introduce new technologies and enhance existing systems.
• Coordinate release schedules and system downtime with key stakeholders, ensuring clear communication.
• Identify and recommend system enhancements based on performance metrics and user feedback.
• Administer access controls, user permissions, and system security protocols.

​ WHO YOU’LL WORK WITH​

You will join a team of 15 DC System Specialists at H&M Distribution Centre (DC) in Eskilstuna, led by DC Team Leaders - Systems. You will work close with H&M operational leaders to control and improve the processes.

The DC in Eskilstuna today consists of approximately 400 colleagues who take responsibility for the logistics operations and distribution of fashion items for our retail customers across Sweden, Norway, Iceland, Finland and Denmark.

WHO YOU ARE​

We are looking for people with…​

• Deep knowledge of DC technology infrastructure, WMS, WCS, and supporting systems.
• Experience in creating reports to identify improvement opportunities
• Strong problem‑solving skills and a proactive approach to troubleshooting and resolving system incidents.
• The ability to quickly learn, apply, and clearly communicate new system features, ensuring they are effectively implemented.
• Skills in coaching, training, and supporting others in a proactive and developmental way.
• The ability to foster a culture of diversity, trust, openness and inclusion in an empathetic, proactive, and positive manner.
• Strong organizational skills, including maintaining accurate documentation that adheres to company standards, as well as knowledge of cybersecurity best practices and the ability to follow them.

And people who are…

• Positive towards change and able to quickly adapt to new system features while contributing to continuous improvements.
• Effective communicators and strong collaborators who co‑create in an inclusive and diverse environment.

WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

At H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

This is a full-time temporary position until 31 December 2026. Collective agreement with Unionen. You will need to work a flexible work schedule that includes evenings and weekends. The location is based in Eskilstuna, which is part of Logistic Region Europe. As DC System Specialist, you report directly to the DC Teamleader - System. Start date during spring or by agreement.

If you have any questions regarding the role, please contact Tom Gyllhamn (DC Systems & Automation Manager), tom.gyllhamn@hm.com.

JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​ ​Take the next step in your career together with us. The journey starts here.

​ Please send in your CV latest by 12 February.

We also want to inform you about routines in the recruitment process, which means that all candidates in connection with a job offer are called to a drug and alcohol test. In addition, a job offer is only valid on the condition that a background check does not reveal any remarks in the criminal record.

​ We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​