Job Description

Company Description

WHO WE ARE​​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​ ​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​ ​

WHY YOU’LL LOVE WORKING HERE ​​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​​

• You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
• We are an inclusive company where you are encouraged to be yourself at work

Job Description

You will oversee end-to-end DC operations in partnership with 3PLs, ensuring efficiency, compliance, and alignment with sales and sustainability goals. Drives performance through planning, stakeholder collaboration, and continuous improvement while fostering a culture of inclusion and accountability.

Strategic & Operational Leadership

• Define and achieve operational goals through effective planning, resource coordination, process monitoring, and risk management.

People Management & Team Development

• Lead, coach and develop the DC Management Team to retain a high-performing workforce.
• Drive employee engagement and foster a culture of inclusion and diversity.

Specialised Operations & Administration

• Support key project rollouts.

Coordination & Stakeholder Management

• Maintain continuous communication with 3PL to address daily operations and specific requirements.
• Collaborate with Regional Sales and Warehouse Operations to manage day-to-day requests and service needs, aligning 3PL operations with forecasted volumes and key sales activities.

Process & Workflow Optimisation

• Collaborate with 3PL partners to identify improvement opportunities to enhance performance and warehouse operations.

Performance Analysis & Decision Support

• Strategically plan and monitor performance of 3PL operations to ensure efficiency, service, cost-effectiveness, and sustainability.

Compliance, Risk & Governance

• Ensure daily adherence to product service standards in 3PL operations.
• Ensure warehouse operations is compliant with local laws and regulations.

Health, Safety & Sustainability

• Drive sustainability improvements and ensure timely, high-quality sustainability reporting in alignment with CO2 reduction goals.•Ensure 3PL adherence to employee safety, well-being and H&M group’s approach to Human Rights.

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Qualifications

• Deep expertise in running end to end DC operations in collaboration with 3PLs​.
• Strong cross-functional collaboration with Sales, HR, Controlling, and Sustainability teams.
• Good knowledge of global standards of operating procedures, security and sustainability​.
• Effective presentation and communication skills in varying forums with senior stakeholders, and internal/eternal partners.
• Strong problem solving skills with a solution-oriented approach.
• Foster a culture of diversity, trust, openness, and inclusion in an empathetic, proactive and positive manner.

Additional Information

This is a full-time position, reporting to Sales & Warehouse Operations Manager & would be based in Thane, Mumbai.

Apply by sending in your CV in English as soon as possible, but no later than October 3rd, 2026. Due to data policies, we only accept applications through career page.