Job Description

WHAT YOU'LL DO

As a DC Advanced User – 3PL, you’ll play a key role in ensuring smooth and efficient system support across daily operations. You’ll work closely with DC teams to enable system usage, support issue resolution, and drive continuous improvements while acting as a bridge between business operations and system administration. Acting in line with our values, you’ll contribute to operational excellence, quality, and the overall success of the distribution centre.

You will:

• Train DC teams on system functionalities and continuous improvements
• Support daily operations and resolve system-related issues in line with DC processes
• Perform system maintenance, including clean-up, troubleshooting, and feedback to specialists
• Ensure operational excellence by maintaining system best practices, IT procedures, and efficient system flows
• Support incident management, contribute to project rollouts, and drive process & workflow improvements

WHO YOU'LL WORK WITH

You’ll work closely with DC associates and team leaders in daily operations, as well as system specialists and IT teams to resolve issues and provide feedback. You will collaborate with cross-functional stakeholders to ensure smooth system and process implementation, and partner with project teams during rollouts and continuous improvement initiatives.

This role will be reporting to the Distribution Centre Manager.

WHO YOU ARE
We are looking for people with…

• Strong understanding of warehouse operations, DC systems (inbound & outbound), and cost drivers
• Ability to quickly learn, apply, and clearly communicate new system features
• Experience in coaching, training, and supporting others proactively

Also people who are…

• Collaborative team players who enjoy co-creating solutions
• Agile, positive, and open to change and continuous growth
• Inclusive, empathetic, and aware of their impact on others and the bigger picture

​ WHO WE ARE​

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE ​

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

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JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

Take the next step in your career together with us. The journey starts here.​

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 6 June 2026. Due to data policies, we only accept applications through career page

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​