Job Description

WHAT YOU’LL DO

As a DC Advanced User - 3PL, you will provide an efficient and smooth system support to day-to-day operations, ensuring compliance with system routines and acting as a bridge between the business and system administration.

Specialized Operations & Administration

• Train DC associates and team leaders on new system functionalities and improvements.
• Support DC associates in daily operations and resolve system-related issues in alignment with DC processes.
• Conduct system clean-up, basic troubleshooting, and feedback to system specialists.
• Support operational excellence, quality and efficiency by ensuring that system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented.
• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
• Contribute to project rollouts as needed.

Process & Workflow Optimization

• Identify and propose improvements to enhance operational efficiency.

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

WHO YOU ARE

We are looking for people with…

• Comprehensive understanding of warehouse operations, cost drivers, and system processes.
• Strong knowledge of DC systems, updates, and technological advancements for Inbound and Outbound operations.
• Ability to quickly learn, apply, and transfer knowledge of new system features in a clear and concise way seeing they are effectively executed.
• Skilled in coaching, training, and supporting others in a proactive developmental capacity.
• Ability to collaborate and co-create with others​.
• Agile mindset with a positive attitude to change and meaningful growth​.
• Inclusive and empathetic towards others whilst encouraging diversity. ​
• Ability to understand your impact to others and contribution to the bigger picture.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.