Job Description

Anantara Grand Hotel Krasnapolsky Amsterdam is situated in the heart of the Dutch capital, overlooking the Royal Palace and National Monument on Dam Square. The hotel offers exceptional gastronomic experiences at Restaurant The White Room by Jacob Jan Boerma, an exclusive Michelin-starred venue. It also features the award-winning cocktail bar The Tailor and the elegant Grand Café Krasnapolsky.

With 402 modern rooms, over 2000 square meters of meeting space, and a new Spa & Wellness center for ultimate relaxation, Anantara Grand Hotel Krasnapolsky provides an unforgettable stay with an authentic local touch. Additionally, the hotel boasts the historic Wintergarden, dating back to 1880, where many special events have taken place and breakfast is served.

Are you passionate about creating exceptional guest experiences? We are looking for a warm, professional, and experienced Day/Night Receptionist to be the welcoming face of our hotel. In this role, you’ll be the first point of contact for our guests, setting the tone for a memorable stay from the moment they arrive.

Your responsibilities:

• Deliver a seamless check-in and check-out experience with efficiency and a smile.
• Be a reliable point of contact for guests throughout their stay, offering assistance with genuine care.
• Go above and beyond to exceed expectations by creating authentic luxury moments.
• Uphold and embody the highest hospitality standards, including LQA (Leading Quality Assurance) guidelines.

Qualifications

• A hospitality enthusiast with a heart for service and a keen eye for detail.
• Experienced in front desk operations, ideally in a luxury or boutique hotel setting.
• A confident communicator who thrives in both day and night shifts.
• Calm under pressure, organized, and always ready to make someone’s day better.
• Skilled in identifying guest needs and proactively offering upgrades or additional services to enhance their stay.

Additional Information

At Anantara Grand Hotel Krasnapolsky Amsterdam, our team members' passion is the driving force behind our success. Our team comprises dedicated professionals who are motivated to provide the best service to our guests. We foster an international, relaxed, yet goal-oriented company culture. Alongside our fantastic team, we offer you excellent benefits:

• Competitive Salary Based on the Horeca CLA scale 5 and your experience.
• End-of-Year Bonus Unique in the hotel industry, every employee receives a bonus equal to at least 75% of a gross monthly salary.
• Special Rates Enjoy team member rates at over 550 hotels within the Minor Hotel Group.
• Friends & Family Rate Treat your friends to discounted rates at our hotels worldwide.
• F&B Discounts Receive a 50% discount on the F&B concepts at 20 luxury hotels in Amsterdam.
• Experience Stay Enjoy an 'experience stay' at Anantara Grand Hotel Krasnapolsky Amsterdam.
• Training and Development Our University offers excellent training and international development opportunities.
• Career Growth Employees of the Minor Hotel Group have priority for internal vacancies worldwide.
• Management Programs Support your journey to the top with our management programs.
• Health Benefits We care about your health, offering discounts on collective health insurance, a bike plan, a sport plan and various gyms in your city.

Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam? Send your CV and motivation letter to Nina Radak at hr.krasnapolsky@anantara-hotels.com

Not sure which vacancy suits you best, but eager to join our team? Or have questions about the positions? Send an email, and we will discuss the different opportunities with you.