Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”
• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Inspect and ensure cleanliness of assigned public space, casino, grounds, and employee areas.Responsible for daily checklist, project list, written inspections, and other administrative duties.Supervisestheday-to-dayactivitiesoftheHousekeepersandWindows&Groundsemployees. Will manage risk factors within the company department or division employed, in such a way as toeliminate company exposure to insurance claims and legal/court challenges.Ensures that all company,department or division activities and operations are carried out in compliance with local, state, andfederal regulations and laws governing business operations.This includes but is not limited toadherencetoHumanResource,safetyandworkers’ compensationpoliciesandprocedures.

DIRECTLY SUPERVISES: NG DR Housekeeper/Lead Housekeeper

HOW YOU WILL CREATE THE EXTRAORDINARY

• Report to work fit and ready to work on time daily as scheduled.Checks schedule daily to learnofanychanges necessarytoaccommodateunplannedbusinessconditions.

• Communicates with Department Head regarding any and all needs affecting work performance,completionof duties,attendanceandguestservice.

• Read, understand, and practice all policies and procedures as outlined in the Team MemberHandbook.

• Make suggestions to appropriate manager regarding any suggestions for improving guestservice, department,or jobefficiency.

• Reports to Manager any items requiring maintenance or repair.Pays particular attention tosafety related matters and reports such items immediately.If dangerous, take precautions toprevent injury until help arrives to respond to the situation.(Example:An open, raised carpet seamsin abusywalkwayinwhichsomeonemightcatchhis/herfoot andfall).

• Reports to manager and Security Officer any incidents involving illness or injury to self or others,and any accidents or onset of illness incidents witnessed involving guests or other teammembers.

• Responsibletomaintainconfidentialityofallmatterregardingguests,teammembersandthebusiness operations.

• Requiredto cooperate withCompanyofficialsduringaninvestigation.

• Follows proper procedures for lost and found of personal items, found money or gaming tokens.(ContactSecurityOfficer).

• Assistsinachievingthehighestpossiblecleaningstandardsforthefacility.

• Interview and make hiring recommendations, trains, evaluates, and disciplines team membersaccordingtopresetstandards.

• Inspectallareasofthe resortfor cleanlinessandmaintenance.

• Plans, directs, assigns, and supervises cleaning projects in all public and back of house spacesandgrounds.

• Reviewsandupdates allworkstationsandjobprocedures.

• Responsibleforall controlproceduressuchaskeys,chemicals,loggingofphonecalls

• Followsandenforces establishedkeyandchemicalprocedures.

• Follows and enforces safety and lost and found procedures and guidelines for energyconservation.

• Follows departmentalpoliciesandproceduresas assignedbyManager.

• Must be able to use vacuums, shampoo machines, pile brush, computer and printer andescalator cleaners.

• Other duties may be assigned at any time.

WHAT YOU WILL NEED

• Must be 21 years of age or older.

• Proficient in English verbal and written with the ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals.Ability to write routine reports and correspondence.Ability to speakeffectivelybeforegroupsof customersor employeesoforganization.

• Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one-yearrelatedexperienceand/ortraining;or equivalentcombinationofeducationandexperience

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages,area,circumference,andvolume.Abilityto applyconceptsofbasicalgebraandgeometry.

• Must have an outgoing, energetic, and enthusiastic attitude and be comfortable initiatingconversationsandcreatinga funenvironmentwithour guests.

• Flexible to work various shifts, weekends, and holidays

ADDITIONAL REQUIREMENTS

• Ability to push/pull or lift up to 50 pounds.
• Ability to use hands to finger, handle, or feel; reach with hands and talk or hear, on rare occasions climb, stoop, kneel or crawl, taste or smell, and work in difficult positions. Frequently standing or walking and sitting.
• Ascend and descend stairs/ ladders, maintain equilibrium, and work from a standing positionand/or walking motion for an extended period

• Specific vision abilities required by this job include close vision, and distance vision.

• Must be able to work onmechanicsoftotalizormachines.Abilitytoscanfacility tomonitoractivityrequired.

• Maintains a professional work environment with management and staff.
• Responsible for fostering a fun environment and for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events while enthusiastically supporting, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established standards.

• Must be able to obtain and maintain a non-gaming license from the Indiana Gaming Commission, Indiana Horse Racing Commission, and valid Indiana Driver’s License. Will require access to all general and secure areas of the gaming facility and back-of-house areas of the Racing and Gaming facilities for cleaning, restroom area, food outlets and offices in the gaming facility with access the departmental personnel/payroll information.

• Ability to work in a smoke-filled environment and noise level in the working environment is usually moderate.

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships