Join Our Team as a Security Patroller!
Location: West Ham E16
Salary: £28,545
Shift Pattern: 4 on 4 off, 7am-7pm
We're on the lookout for a proactive and dedicated Security Patroller to ensure the safety of residents and property on a prestigious estate. In this role, you’ll be at the frontline of protecting against unauthorized access, preventing theft, and maintaining a secure environment.
If you're passionate about security, customer service, and making a positive impact, this could be the perfect role for you!
What You'll Do
As part of our team, you’ll:
Patrol the estate on a regular basis, looking out for any suspicious activity, damage or security risks (External & Internal)
Liaise with the CCTV control room to provide information and elements to be aware of.
Carry out daily inspections of external areas (car parks, walkways, gardens) and internal communal spaces to ensure safety and security standards are upheld.
Conduct regular internal patrols, ensuring corridors and emergency exits are kept clear at all times.
Perform routine health and safety checks and escalate any concerns to the General or Duty Manager.
Maintain detailed security logs and incident reports, including all CCTV observations and patrol findings.
Oversee visitor access and manage contractor sign-ins, ensuring proper authorisation and documentation.
Supervise and control the issuing and return of keys, following agreed protocols.
Collaborate with the concierge team to support seamless estate operations and resident satisfaction.
Ensure GDPR guidelines are followed at all times.
What You'll Bring
We’re looking for someone with:
Qualifications: You must hold an SIA Door Supervisor License to apply for this role. SIA CCTV license would be advantageous
Experience You’ve worked in a high-end customer service environment and know how to handle confidential and sensitive matters with professionalism.
Health & Safety Knowledge You understand the importance of maintaining a safe workplace and are familiar with the relevant regulations.
Perks of Joining Us:
20 Days Annual Leave (Pro Rata) + Bank Holidays + Your Birthday Off.
Cycle to Work Scheme
MediCash
SmartHealth – Online health services for you and your immediate family.
Eye Care Vouchers to support your well-being.
Perkbox Rewards to enjoy exclusive offers.
Company Social Events
Pension Plan
Please note: We are unable to provide sponsorship for this role.
If you’re ready to play a key role in ensuring the safety and security of a prestigious estate, apply now and join our dynamic team!
Managing property as though we live there
Our mission is to make places better and deliver a brilliant residential property management experience. As property professionals, we created Encore in 2004 following our own experience of receiving poor management and the difficulty of finding a managing agent with the right aptitude and attitude. We chose the name Encore because it symbolises a great performance - which is what we strive to deliver. From the beginning we've adopted the philosophy of ‘taking care of your property as though we live there'.
Professional service through a proactive approach
Our approach is based on the following principles:
- Quality people with time to manage
- Operational structure and rigour
- Well-honed systems that work
- Maintenance and compliance under control
- Financial control
- Professionalism and pride
We work WITH you.
Local expertise
Encore manages a portfolio of high quality residential developments across the UK. With local teams in Cambridge, Bristol, London, Manchester, Nottingham and Sandhurst, we are experienced at dealing with all types of estates. Our property professionals look after properties across East Anglia, London, the Thames Valley, South West, Midlands and North West and our expertise and experience has been honed over 20 years of award winning property management.
