Job Location Joplin, MOSalary Range $58500.00 Salary
Positions starting at $58,500 annually!
Day Program Team Manager
Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!
Bring Your Experience to The Arc! Experience-based wages are available for those whose background is above and beyond the position's requirements.
What is this job about?
Are you passionate about creating meaningful opportunities for individuals with developmental disabilities? As a Day Program Team Manager with The Arc of the Ozarks, you'll lead dynamic, community-focused programming designed to empower participants and support their growth and independence.
In this impactful role, you’ll oversee the daily operations of a day program that provides active, person-centered services tailored to the needs of individuals with autism and other developmental disabilities. You’ll be responsible for developing, implementing, and evaluating programming that promotes self-determination, social engagement, communication, mobility, and life skills.
You’ll manage a team of dedicated staff, ensuring effective training, scheduling, and support in delivering high-quality programming. Your leadership will help foster a safe, inclusive, and engaging environment where each individual can thrive.
If you're ready to lead with heart and create a lasting impact through purposeful day program services, we’re excited to hear from you!
If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits.
Some of your responsibilities would include:
As a Day Program Team Manager at The Arc of the Ozarks, your day-to-day will be filled with purpose and leadership:
Supervising and supporting staff in implementing daily programming, ensuring seamless coordination across activities and individual goals.
Collaborating with interdisciplinary teams and external partners (including DMH and SB40 Boards) to design and evaluate effective, personalized supports.
Creating and monitoring both group and individual program activities, tracking progress, and maintaining essential records and documentation.
Fostering open, professional communication with families, guardians, physicians, and funding sources.
Overseeing scheduling, staff supervision, and site operations to maintain a safe, supportive, and engaging environment.
Monitoring participant well-being, including behavioral and emotional health, and ensuring the administration of health services and medications per agency standards.
Addressing concerns, conducting investigations, and taking appropriate action to resolve program or personnel issues.
Providing onboarding, training, and ongoing development for managers and direct support staff.
Ensuring accuracy and compliance in billing, attendance, supply inventory, and financial documentation.
If you’re passionate about leadership, teamwork, and helping individuals reach their fullest potential through structured, enriching day services — this is the role for you!
What do I need to be qualified for this position?
We’re looking for a motivated leader passionate about empowering individuals with developmental disabilities! Ideal candidates will have:
Strong judgment, flexibility, and people-first leadership skills
Experience supporting individuals with autism, mental illness, or developmental disabilities
Knowledge of day programming and behavior support techniques
Proven ability to supervise, train, and inspire staff
Solid documentation, communication, and organizational skills
Willingness to provide hands-on support, including lifting up to 50 lbs
Valid driver's license (Class E in Missouri or ability to obtain)
High school diploma or equivalent required; one year of human services experience preferred
If you're ready to lead with heart and make an impact every day—we want to meet you!
If that doesn’t draw your attention, take a look at our excellent benefits package:
Competitive salary and excellent working environment
Eligibility for Medical, Vision, Dental, and Life Insurance after a 0-day waiting period
Employer-Paid Life Insurance and AD&D coverage
Option to enroll in our 403(b)-retirement plan immediately - with employer match up to 4% after a year of service
Sick and vacation accrual as well as 7-paid holidays a year and a paid day off to celebrate your birthday
Discounts on your phone bill if you use Verizon or AT&T
Discounted Fitness Center membership if you are Full-Time
Use of a fleet vehicle or paid mileage for using your vehicle
Opportunities for advancement
Monthly Cell Phone Reimbursement Stipend
Employee Assistance Program
Wellness Program
Annual Wage Increase Potential
Many more…
If you are passionate about making a meaningful difference in individual's lives, click on the link and apply now to join our team!
Looking for more information?
Give us a call at 417-771-3700
Ask for the Talent Acquisition Team
Send us an Email at Jobs@thearcoftheozarks.org
Don't forget to include your name and the position/location you are interested in.
Checkout some videos about our organization and the individuals we support here
Checkout our website and social media here:
TEAM MANAGER – Day Program
Definition
An employee in this class is responsible for the day-to-day management and supervision of direct support personnel in a day program setting for persons with developmental disabilities, mental illness and/or autism spectrum disorders. The employee functions as a supervisor in implementing and coordinating all developmental activities in the provision of active community based programming including, but not limited to, improving self help and determination skills, socialization, leisure skills, mobility, communication, personal health and other skills leading towards increased independence. The Team Manager – Day Program is an exempt, salaried position.
Work involves responsibility for preparing employee work schedules, insuring staff coverage, reporting and recording observations, circulating and implementing directives, and for maintaining necessary records and reports.
General supervision is received from the Assistant Director of Program Services, however, the employee is expected to exercise independent judgment and initiative within the limits of established guidelines and procedures.
Essential Job Functions
Mission and Core Values
Serves as an ambassador of the mission and purpose of The Arc of the Ozarks
Provides management and supervision of a community based setting; makes frequent checks in the assigned areas, makes works assignments, inspects and evaluates the work of subordinates, reviews and instructs personnel in the treatment of individuals served; schedules staff within the program sites.
Personnel Management
Assists in supervising direct support personnel, prepares performance evaluations in accordance with established agency policy.
Reports infractions of the rules, complaints of individuals served, parents and/or guardians and employees under supervision, takes appropriate action or refers problems to the Assistant Director of Program Services or other responsible official for resolution.
Instructs and orients new direct support personnel in their duties and in the regulations of the agency; participates in the continued in-service training and practical instruction of personnel.
Observes, reports and records changes in the physical condition, behavioral response, and emotional status of each individual served; prepares and/or supervises the preparation of necessary records and reports.
Maintains an inventory of supplies.
Program Oversight, Design and Development
Manages and supervises community based services for people receiving group and individual day services. Makes frequent checks in the assigned areas.
Monitors group and individual attendance and data collection. Assists in entering monthly billing and performing quality assurance reviews of billing data to ensure accuracy.
Implements, conducts and supervises planned community-based activities. Ensures that all daily programs are carried out as designed by the Assistant Director of Program Services.
Monitors program budgets and ensures that accounting practices are maintained according to agency policy.
Circulates and implements directives of the Program Supervisor, maintains necessary records and reports.
Cooperates with other departments and service providers in ensuring sufficient and appropriate services for each assigned individual.
Required Knowledge, Skills, and Abilities
Ability to exercise good judgement and discretion.
Ability to work with and respect persons with intellectual and developmental disabilities, autism spectrum, psychiatric and behavior disorders.
Ability to work varied and flexible hours, accept and adapt to changes in assignments, methods, policies, etc.
Knowledge of basic techniques used in the care, treatment and habilitative programming for individuals with developmental disabilities, mental illness and/or autism spectrum disorders
Considerable knowledge of the behavioral sciences and allied disciplines involved in the evaluation, support, and habilitation of individuals with developmental disabilities.
Knowledge of the principles of management and supervision of personnel.
Ability to plan, coordinate and adapt a variety of program activities to meet the specialized needs, abilities, and conditions of each individual served.
Ability to supervise, review and evaluate the work of assigned personnel.
Ability to collect and analyze information in making decisions concerning programming for each individual.
Ability to implement and supervise individual and group habilitation programs designed to improve each individual served self-help skills, socialization, leisure skills, mobility, communication and personal health.
Ability to evaluate the progress of individuals and the quality of a variety of habilitation programs.
Ability to understand and follow oral and written direction.
Ability to be organized and efficient to complete all listed duties in a timely manner.
Ability to understand budget reports and able to respond accordingly to information received.
Ability to provide direct client care as needed, must be able to stand, stoop, lift up to 50 pounds, pull and push items.
Must be a licensed and insured driver, with ability to obtain a Missouri Class E driver license.
Minimum Experience and Training
Qualifications
Diploma from an accredited high school or equivalent. One year experience in the human service field is preferred.
Experience in theprovision of treatment and habilitation to individuals who have mental illness, autism spectrum disorders, and/or developmental disabilities is preferred.
Has demonstrated abilities to motivate and supervise others.
Traits and Characteristics Desired
The Team Manager – Day Program will be a person who is passionate about working with individuals with disabilities and increasing their independence as a valued member of the community. A sincere dedication to the mission and the people served by The Arc of the Ozarks is crucial.
The Team Manager – Day Program should have outstanding critical thinking skills and effective communication qualities as demonstrated by success in prior experience in a human service position or leadership role.
Must have the capacity to cultivate and maximize individual and team relationships. Strong interpersonal skills and the ability to build authentic relationships with clients, guardians, staff, and all internal and external stakeholders is valued.
The Team Manager – Day Program must demonstrate the ability to establish rapport, effectively communicates, and cultivates a positive work culture with not only their team, but staff from other departments, guardians, individuals served, internal and external stakeholders.
Demonstrates empathy and compassion, effective conflict resolution, exceptional communication and follow-up skills.
The Team Manager – Day Program must be adaptable and able to work successfully in a fast-paced environment with a strong work ethic. They are able to delegate effectively and demonstrate solid time management skills.
The Team Manager – Day Program should be open to feedback, possess a growth mindset, and a willingness for learning opportunities in order to better themselves and The Arc of the Ozarks.
The Arc of the Ozarks was formed and incorporated as a not-for-profit organization. Our mission is to support individuals with disabilities in directing their own lives as a valued members of the community.
In 1959, a small group of parents recognized the need for services for children with developmental disabilities. A support network was established for these children and their families, resulting in the 1963-64 establishment of The Arc.
Today, The Arc serves individuals with a variety of disabilities. Services include residential, education, training, day habilitation, therapeutic recreation, advocacy, autism services, employment, psychological counseling - generally helping these individuals live, learn and work in our community.
The Arc is affiliated with the Arc of the U.S. and our programs are accredited by CARF.
