Job Description

Under the supervision of Shelter Deputy Director and Shelter Director, the Day Program Case Worker will interview, coordinate, and cooperate with other Salvation Army, government departments and private agency staffing to refer Day Program participants to needed services in an orderly and timely manner.

DUTIES

• Coordinate the intake and interviews of Day Program participants upon entry to the program.
• Be a resource specialist with knowledge of resources and ability to refer Day Program participants to specific, appropriate services including but not limited to housing, employment, mental and physical health services, drug and alcohol rehabilitation and recovery, Social Security, Disability, and other support services.
• Any other duties relating to your job as requested by the Supervisors and/or Officers.
• Interact professionally in all contact with the public and Salvation Army Officers and staff.
• Have periodic interviews and updates with program participants to assist them in finding needed services to break out of homelessness.

QUALIFICATIONS

• Must have a High School Diploma or GED
• Must be at least 21 years old.
• Some experience with disadvantaged populations, whether through work, volunteering or being a member of a disadvantaged population is required.
• Must be able to communicate in English, both verbally and in writing skills sufficient to perform the tasks required.
• Trained or receiving training on informal mental health/substance abuse evaluation.
• Experience in resource development for homeless populations.
• Ability to coordinate and manage multiple duties.
• Possess maturity and confidentiality.
• Education in social services/substance abuse helpful.

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 pounds (Usually file boxes)

EQUIPMENT USED:

Modern Office Equipment and Relevant Software

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an “at-will” nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.