Job Description

Make a real impact—help someone build independence while building a career, you’re proud of.

The Janitorial Supervisor is a valued member of the Hope Network team, ensuring facilities remain clean, safe, and well-maintained while providing leadership and support to janitorial staff. This role oversees daily cleaning operations, maintains quality standards, supports administrative functions, and promotes a culture of accountability, teamwork, and excellence.

What You’ll Do

• Lead and support janitorial operations to ensure facilities meet cleanliness, safety, and contract standards
• Prepare and utilize cleaning solutions according to established specifications
• Perform general cleaning services, including trash removal, dusting, window and glass cleaning, restroom sanitation, and furniture care
• Maintain floors through sweeping, mopping, scrubbing, vacuuming, carpet cleaning, and floor refinishing when required
• Monitor building security and safety by identifying potential hazards and ensuring facilities are properly secured
• Conduct site inspections and maintain quality standards across assigned locations
• Communicate regularly with facility leadership regarding operational needs, concerns, and maintenance issues
• Identify and report major repairs, equipment needs, and supply requirements
• Complete administrative responsibilities such as payroll, inspections, reporting, and document submissions
• Ensure compliance with Hope Network policies, safety procedures, and contractual requirements
• Support staff training, development, and day-to-day operational success
• Maintain reliable attendance and dependability in support of business operations
• Perform other duties as assigned

What We’re Looking For

• Strong leadership and team-building skills
• Commitment to creating clean, safe, and welcoming environments
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage multiple responsibilities effectively
• Strong attention to detail and quality standards
• Problem-solving skills with the ability to proactively identify and address issues
• Ability to work independently while supporting team success
• Commitment to diversity, inclusion, and treating others with dignity and respect
• High standards of honesty, integrity, and accountability
• Focus on customer service, safety, and continuous improvement

What You Bring

Preferred:

• Experience with environmentally friendly ("green") cleaning practices
• Previous experience training and developing diverse teams
• Experience working with individuals from diverse socioeconomic and cultural backgrounds
• 1-2 years of experience working in community-based environments

Required:

• High School Diploma or GED
• Minimum one year of supervisory experience in janitorial services with demonstrated results
• Knowledge of commercial cleaning practices, equipment, and safety procedures
• Strong organizational and administrative skills
• Ability to complete required documentation, inspections, and reporting tasks
• Ability to pass background checks required by certain contract locations
• Valid driver's license meeting Hope Network driving requirements for positions supporting multiple sites
• Ability to support and advance Hope Network's mission, vision, and values

Top Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.