Responsibilities:
- Primary point of contract for day-to-day pro-active engagement with clients, execute various day-2 short projects within time
- Partnering with the stakeholders to ensure the clarity and understanding of the objectives and timelines and analyze the resource needs of the project
- Collaborate with various team members to get the required data and/or solutions for customer inquiry and requirements that are within scope
- Working with partners, internal stakeholders and clients, present weekly/ biweekly/ monthly & quarterly reviews
- Involves in draft review of contracts with customers and partners, supports negotiation efforts , ensure timely PO issuance and other associated activities that are required for the day-2 delivery
- Project/ forecast cost and revenue at regular intervals and in a position to present it internally
- Follows through various actions till closure
- Working with partners, internal stakeholders and corporate learning and development teams to put up and socialize the proposed training plan and/or knowledge transfer sessions
- Project oversight through proper guidance of the timelines, resource management and deliverables management, including minimum KPI/SLA development to determine the critical success factors of the engagement
- Manage the changes along the milestone engagements and liaise internally with the resources and externally with the clients.
Qualifications:
- Minimum 5 years of experience in IT project management
- Bachelors degree in IT, computer science, or a related field
- Competence and experience in managing complex deliveries of multiple stakeholders
- Ability to collaborate at both work level and leadership level
- Outstanding communication and interpersonal skills
- Presentation skills
- People management skills.
Millennium Technology Services (MTS), headquartered in Singapore, is a global provider of world-class business solutions and IT services. With a strong focus on serving multinational corporations, MTS caters to over 90 Fortune 500 clients across the globe. Our commitment extends to 15 countries, where we operate through 24 business entities. While our primary emphasis lies in Asia and the ASEAN region, we collaborate with partners in Europe, the Middle East, and the United States.
At MTS, we offer a comprehensive suite of services designed to empower enterprises. Our key service offerings include:
1. Infrastructure as a Service (IaaS): We provide robust and scalable infrastructure solutions, enabling organizations to optimize their technology resources.
2. Security as a Service (SECaaS): MTS ensures the safety and integrity of critical data through cutting-edge security services.
3. Storage as a Service (STaaS): Our storage solutions enhance data management and accessibility.
4. Unified Communications as a Service (UCaaS): We facilitate seamless communication and collaboration across geographies.
5. Contact Center as a Service (CCaaS): MTS delivers efficient and customer-centric contact center solutions.
Our expertise spans various industries, with a strong foothold in Banking, Financial Services, and Insurance (BFSI), Automotive, and Healthcare sectors. As a socially responsible employer, MTS boasts a team of over 500 highly talented professionals, guided by a world-class multinational executive leadership team. Visit our website at MTS Cloud to explore how we drive innovation and value for enterprises worldwide12.
