Datacenter Smart hands Technician – Entry Level
Pomeroy Technologies is seeking to fill a Smarthands Technician in our Dearborn, MI location.
This position is a Full Time Benefitted position. (Medical, Dental, Vision, 401K, paid PTO)
Monday – Friday (8:00 a.m. – 5:00 p.m.) After Hours as needed.
General Function
The selected candidate must possess the ability to perform standard break-fix triage for hardware and software on end user systems. The ideal candidate will be able to perform desk-side software support utilizing Windows Operating Systems. The person selected to fill this role will be responsible for responding to incoming service requests in a timely manner and following set up procedures for logging, reporting and monitoring desktop operations.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
Minimum Knowledge, Skills and Abilities required
Technology is mission-critical to your business so it must work — continuously.
Everything we do — every assessment, every equipment procurement, every service outcome — is focused on keeping your organization running smoothly and staying productive. Your dedicated Pomeroy team carefully monitors your workplace so we not only optimize efficiencies but also pre-empt issues before your work is interrupted. We’re where you need us, ensuring business continuity often before the effects of an issue are ever felt. When something does happen, we immediately jump in and get your business technology back to full speed. You can be confident that a Pomeroy partnership brings the right level of tailored IT support specific to your business. And as your business grows and the world changes, we help evolve your IT capabilities so your business runs non-stop into the future.
