Socket Fiber

Database Coordinator

Socket Fiber  •  Columbia, MO (Onsite)  •  4 hours ago
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Job Description

Socket Fiber is seeking a detail-oriented Database Coordinator to manage and validate address data related to network expansion and serviceability. This role serves as the primary link between the Operations and Construction teams, ensuring address counts and reporting are accurate and aligned across departments. You must work in Columbia Missouri for this position.


Key Responsibilities

  • Verify and maintain address counts and serviceability data.
  • Reconcile address counts between Construction, Operations, and the MBS billing system.
  • Identify and resolve data discrepancies to ensure reporting accuracy.
  • Track the progression of addresses from construction to service-ready status.
  • Produce and maintain reports used for planning, forecasting, and performance tracking.
  • Collaborate with Construction, Operations, Design, and Marketing teams to ensure consistent data across systems.
  • Help develop processes that improve data quality and reporting efficiency.

Qualifications

  • Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP, and data analysis.
  • Strong attention to detail and commitment to accuracy.
  • Excellent organizational, analytical, and problem-solving skills.
  • Ability to manage multiple priorities and communicate effectively across departments with tight deadlines.
  • Experience with telecommunications, construction, GIS, or data management is a plus.

Success in This Role

  • Accurate address counts and serviceability reporting.
  • Timely identification and resolution of data discrepancies.
  • Strong coordination between Operations and Construction teams.
  • Improved data quality and reporting consistency across the organization.

Key Traits

  • Detail-oriented
  • Analytical
  • Organized
  • Collaborative
  • Process-focused
  • Accountable for accuracy
Socket Fiber

About Socket Fiber

In 1994, our founders saw a need for a local Missouri internet provider. They ignored some initial skepticism from friends and family – the internet was, after all “just a fad” - and started Socket, providing basic dial-up internet service out of a small office in Columbia.

Demand for internet access grew rapidly. By 1999, Socket had more than 30,000 customers and relocated to two office spaces on Cherry Street in downtown Columbia. (Those spaces are now Glenn's Cafe and studio apartments!)

As dial-up internet peaked, Socket looked to ways to keep its business moving forward. The company began offering high-speed internet and later became a CLEC (competitive local exchange carrier). With the expansion of business telephone and other advanced services, rapid growth ensued, and Socket was named one of the nation’s fastest growing companies by Inc. Magazine.

Socket continued to expand, moving in 2007 to an office on Clark Lane in Columbia. Residential telephone service and Naked DSL internet were introduced, resulting in more expansion.

Socket began work in 2011 on a brand new fiber-optic network to reach homes and businesses in rural Callaway County and Fulton. Socket has been expanding this fiber network ever since, now reaching several Missouri cities. Thousands of customers enjoy reliable, high-speed internet as a result.

Today, Socket employs approximately 200 people and is proud to be Missouri's local fiber internet provider, and we plan on bringing state-of-the-art technology and friendly, local support to as many homes and businesses as possible.

We look forward to serving you!

Industry
Telecommunications
Company Size
201-500 employees
Headquarters
Columbia, MO
Year Founded
1994
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