Job Description

As a Vice President, Data Visualization Manager within Sales Science, you will translate sales, service, and marketing data into business intelligence reporting that supports branch leadership. You will own end-to-end delivery of dashboards—from data preparation and metric definition to visualization design and release readiness. You will partner with analytics, engineering, and business stakeholders to build scalable, self-service reporting that drives action. You will balance speed and rigor, ensuring outputs are accurate, explainable, and easy to use. You will raise the bar on storytelling, user experience, and operational excellence across the reporting portfolio.

This team supports leaders across Community Banking and Wealth Management by measuring program performance and identifying opportunities to improve banker and advisor outcomes. Your work will focus on branch-facing programs and frontline performance drivers, with reporting used by audiences ranging from analysts to senior executives. You will help standardize key performance indicators, reduce manual reporting effort, and improve how insights are communicated. As AI capabilities evolve, you will identify practical use cases (for example, faster analysis drafting and clearer dashboard narratives) and implement them with appropriate validation and governance. Success means trusted metrics, fast cycle times, and dashboards that consistently lead to decisions.

Job responsibilities

• Own end-to-end development of business intelligence dashboards, including data preparation, testing, publishing, and ongoing enhancements using Tableau, SQL, and Alteryx
• Define and document key performance indicators, business rules, and metric logic to ensure consistent interpretation across stakeholders
• Build executive-ready, user-friendly dashboards that prioritize clarity, performance, accessibility, and actionability
• Deliver ad-hoc analyses with strong synthesis, converting ambiguous questions into structured analyses and recommendations
• Partner with data engineering and analytics teams to productionize reusable datasets and self-service data products
• Query and integrate customer relationship management data (including Salesforce where applicable) with other sources to create decision-ready datasets
• Implement automation for recurring reporting processes, quality checks, refresh monitoring, and alerting to reduce manual effort
• Apply responsible AI practices to enhance analytics workflows (for example, AI-assisted drafting of queries or narratives with human review and validation)
• Coach and support junior analysts by establishing standards, templates, and review practices to improve quality and throughput
• Manage work plans, timelines, and stakeholder communication across a prioritized reporting backlog
• Present insights through clear storytelling tailored to audiences ranging from frontline partners to senior executives

Required qualifications, capabilities, and skills

• 6 years of experience delivering analytics, reporting, or data management work in sales, marketing, customer analytics, CRM, or financial services
• 4 years of experience building advanced Tableau dashboards (including calculated fields, parameters, and performance optimization)
• 3 years of experience writing and optimizing SQL for large datasets and recurring reporting use cases
• Experience preparing and transforming data using an ETL or wrangling tool (for example, Alteryx, Python, or R)
• Experience designing dashboards with strong user experience principles (clear hierarchy, intuitive navigation, and actionable callouts)
• Experience partnering with cross-functional teams (analytics, engineering, product, and business stakeholders) to deliver reporting solutions
• Demonstrated ability to translate business questions into measurable metrics and structured analyses
• Strong written and verbal communication skills, including experience presenting insights to senior stakeholders
• Experience managing multiple deliverables with timelines, dependencies, and milestone-based execution

Preferred qualifications, capabilities, and skills

• Experience using Salesforce data for analytics and reporting (including blending with other enterprise data sources)
• Tableau certification and/or a portfolio demonstrating dashboard design and storytelling ability
• Experience with modern MPP databases and large-scale data concepts (for example, Teradata, Greenplum, Snowflake, Databricks or Hadoop ecosystems)
• Experience building or leveraging a semantic layer, metric store, or enterprise metric dictionary
• Experience applying responsible AI or generative AI tools to analytics workflows with documented validation and controls
• Experience with statistical or machine learning techniques for exploratory analysis or performance driver identification

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans