Job Description

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Reporting Line

• Operational direct reporting to I&E/NR Global Process Owner and Global IT; Global Product Manager for Real Time/IoT Continuous Monitoring Services
• Administrative accountability to GBS Lab Support Supervisor

Primary Responsibilities

• The main responsibility of this role is to manage data reporting and project deliverables related to Real-Time Continuous Environmental, Health & Safety Monitoring services for clients including:
  • Maintains EHS tools for data presentation and delivery to clients, including all database/dashboard configurations.
  • Support technical implementation, reporting tasks and administration of existing automation tools
  • Assists internal clients in all elements of successfully operating the monitoring systems.

Specific Responsibilities

Responsibilities will include but not limited to the following activities:

• Designs, manages and supports data dashboard deliverables and associated project workflows for analyzing continuous monitoring data to strict quality and ethical standards.
• Provides total project team responsiveness.
• Responsible for liaising with project teams in order to have a full knowledge of project requirements, and documenting requirements accordingly
• Carries out project work including development and creation of analytical data outputs and reports to complement and assist with wider objectives on client EHS projects.
• Tools set-up, administration, maintenance (Power BI, Power Automate, SQL and other)
  • Performs various data analytics functions, including building reports and dashboards using Power BI as required, including translating complex source data into meaningful visualisations.
• Responsible for continually looking for ways to improve processes.
• Answers technical questions posed by clients and other employees.
• Attends data integrity training and signs off acknowledging understanding and responsibility therein.
• Ensures cleanliness of work area, instruments and supplies.
• Responsible for the timely response to all e-mail, voicemail, verbal and written requests.
• Follows all guidelines for acceptable quality control, investigates quality control failures and rectifies problems and brings any discrepancies to their supervisor’s attention.
• Initiates corrective action requirements as required.
• Reviews, schedules and prioritizes workload, performs preventive maintenance and monitors instrument connectivity, ensures that all QC procedures are followed and that they meet necessary criteria.
• Operates within the guiding principles of the company.
• Other duties as assigned related to the job function.
• At all times, adopts a safe behavior by exercising due regard for the Health & Safety of SGS employees and clients, in line with SGS policies and procedures
• At all times, complies with SGS Code of Integrity and Professional Conduct.

Qualifications

Profile

• Minimum of a Bachelor of Science degree in Environmental Sciences or in a related technical field or degree in Computer Science, Information Systems is acceptable.
• Minimum of 2 years’ experience in the related field (project work, database applications, remote monitoring, etc.)
• Experience with data modelling and database design principles, as well as data manipulation and transformation using Power BI, Power Query, SQL and other coding languages (VBS, Python, etc.).

Required Skills

• Experience in a fast paced, dynamic organization: continuous monitoring or consulting-related will be a plus.
• Experience with or knowledge of database applications.
• Project Management and organizational skills. Familiarity with overseeing international projects involving different countries and cultures is strongly preferred.
• Excellent communication, interpersonal and listening skills
• Ability to work independently and coordinate several activities simultaneously
• Ability to manage relationships under stress
• Team player, real ability to network
• Professional, high standards in personal presentation
• Business acumen & target driven
• Strategic thinking, analytical skills
• Ability to identify opportunities and to build robust plans and winning proposals
• Availability, flexibility and responsiveness
• Strong service-oriented mindset
• Troubleshooter
• Diplomatic and assertive
• Highly undertake to achieving time frame previously defined and agreed with customer
• Highly skilled at setting up strong networking internally and also within the client’s organization, in order to be in the best position to drive and oversee change.
• Excellent computer literacy in the use of both MS Office and internal IT systems