Job Description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

About the Role

The Data Team Manager leads a team of Data Verification Specialists and Data Process Analysts, driving a high-performance culture built on quality, accuracy, and continuous improvement. They act as the key point of contact between the data team and wider business stakeholders, reporting directly to the Leader of Managed Services.

Duties & Responsibilities

• Lead, coach, and develop a team of data professionals, supporting their growth and performance
• Foster a collaborative team culture built on accountability, innovation, and engagement
• Manage recruitment, succession planning, and capability development to support business needs
• Conduct regular performance reviews and provide consistent, constructive feedback
• Implement and maintain quality assurance processes to monitor and improve data accuracy
• Ensure compliance with relevant regulatory requirements and data management standards
• Identify and drive opportunities for process optimisation and automation
• Oversee team scheduling and ensure accurate, timely hours reporting
• Act as liaison between the data team and internal departments including IT, Finance, and Operations
• Communicate project status, insights, and recommendations to management and stakeholders
• Deliver against key performance indicators with a strong focus on client experience
• Generate and interpret reports to support decision-making and task prioritisation
• Initiate corrective actions to address performance gaps where required
• Oversee code mapping and vehicle data management processes to ensure accuracy and consistency
• Contribute actively to team and company-wide initiatives
• Provide on-call support as required in line with the team's 24/7 operation

What We're Looking For:

• Proven experience leading a data or operations team
• Strong coaching and people management skills
• A quality-first mindset with experience in data governance or QA processes
• Excellent communication skills, with the ability to engage stakeholders at all levels
• A proactive approach to problem-solving and continuous improvement
• Proficiency in SQL and experience working with large or complex data sets
• Experience using Salesforce for case management or data operations
• Knowledge of code mapping and vehicle data management
• Experience in the automotive industry is desirable
• Strong attention to detail with a commitment to accuracy

Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply
" At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."