Citizens

Data Support Analyst - Wealth Management

Citizens  •  Johnston, RI (Onsite)  •  5 hours ago
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Job Description

As a Data Support Analyst-Wealth Management, you will support Wealth Data Governance by monitoring data transmissions, investigating data quality issues, and assisting with the execution of data controls and documentation. This role focuses on hands on analysis, issue resolution, and collaboration with senior team members to ensure reliable data delivery across wealth platforms.

This position is ideal for an analyst who is detail oriented, eager to learn, and looking to grow deeper expertise in wealth data, governance, and data operations.

Key Responsibilities

  • Monitor data feeds and interfaces to identify data quality issues or transmission failures.

  • Investigate and resolve data discrepancies across Wealth Management systems with guidance from senior team members.

  • Execute data validation, reconciliation, and quality checks to ensure accuracy and completeness.

  • Assist with documenting data flows, feed specifications, transmission schedules, and issue logs.

  • Support incident tracking, root cause analysis, and remediation activities.

  • Partner with business and technology teams to clarify data requirements and support issue resolution.

  • Communicate findings, status updates, and questions clearly to team members and stakeholders.

  • Contribute data governance processes and control execution.

  • Support ongoing improvements to data quality, monitoring, and documentation practices.

  • Manage assigned tasks effectively while balancing multiple priorities.

Required Qualifications

  • Minimum 3 years of experience in an analytical, data, or operations focused role.

  • Strong attention to detail and commitment to data accuracy and quality.

  • Hands on experience with data analysis, data quality checks, or data loading processes.

  • Working knowledge of SQL and Excel; familiarity with Power BI or other reporting tools is a plus.

  • Strong critical thinking and problem solving skills.

  • Ability to communicate clearly and work collaboratively across teams.

Preferred Qualifications

  • Experience in Financial Services, particularly Wealth Management or Investments.

  • Familiarity with data governance concepts, data stewardship, or data controls.

  • Exposure to data transmissions, system integrations, or vendor data feeds.

  • Experience with Salesforce.

  • Demonstrated past job stability

Education

  • Bachelor’s degree in Data Analytics, Computer Science, Business, Finance, or a related field (or equivalent experience).

  • Advanced degree is a plus.

Hours & Work Schedule

  • Hours per Week: 40

  • Work Schedule: M-F 8-5 PM ET ; 4 days in the office/ potential for 1 day work from home

    *Work Authorization: This role is NOT eligible for new employer‑sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Citizens

About Citizens

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey.

Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens.

You’re made ready and so are we. #MadeReady

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Providence, Rhode Island
Year Founded
Unknown
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