Job Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Work that matters - What you'll be doing

• Fulfilment of S&MS Marketing and data lists within Service Level Agreement or as negotiated depending on the complexity of the work requested.
• Scope customer requirements and work with and provide advice to the internal RMS and S&MS sales function to ensure best possible customer solution.
• You will act as a pivot point between sales and I.T. where more complex automated delivery solutions are required.
• You will need to manage and priorities work on a daily basis in order to manage customers' expectations and the efficiency of the subject to demands of workflow.
• Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using your technical skills (SQL, SAS, R and/or Python)

More about you

• Customer service focus, high level of work performance, standards and ethical values.
• A desire to contribute to the long-term strategy of service quality within illion.

Why this role is important to us

Join our exciting team as you step into the world of data where you can learn and expand your skills while directly witnessing how your work creates real value from providing insights to clients to helping sales win and maintain clients.

Qualifications

What you'll need to bring to the role & Experian

• 1+ years of experience in a related field
• Tertiary qualification, i.e. Business / Mathematics / Science / Engineering / IT tertiary degree.
• Well versed in Microsoft Office skills (Access, Excel, Word, PowerPoint)
• Highly Proficient in SQL
• Basic skills in SAS, Python and/or R Languages

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Additional Information

1. Reporting to a remote Manager
2. This position operates under a hybrid work arrangement (2 days in office, 3 days work from home)

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @ experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

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