Job Description

You will help shape the future of Proprietary Wallets by turning complex product and transaction data into clear, decision-ready insights. Working closely with Product and cross-functional partners, you’ll define success metrics, assess launch readiness, and uncover the drivers of adoption, engagement, and retention. If you enjoy translating ambiguity into structured analysis and influencing product direction with data, this role offers the chance to make a measurable impact at scale.

As a Data Science Senior Associate at JPMorganChase within Proprietary Wallets, you will own end-to-end product analytics that informs roadmap decisions, experiments, and ongoing performance optimization. You will use Adobe Analytics to understand digital journeys and Snowflake to build robust analyses across large datasets, including card and debit transaction tables. You’ll bring analytic rigor to metric definition and reporting, and you’ll communicate insights in a way that helps stakeholders act quickly and confidently.

Job responsibilities

• Partner with Product and cross-functional stakeholders to define analytics needs, success metrics, and decision frameworks for Proprietary Wallets
• Own end-to-end product analytics, including funnel analysis, segmentation, and performance measurement aligned to product goals
• Use Adobe Analytics to monitor user journeys, adoption, engagement, and conversion, and validate instrumentation to ensure KPI measurability
• Write and maintain SQL in Snowflake to extract, join, and analyze large datasets, including card and debit transaction tables
• Deliver insights from transaction data to quantify customer behavior, product impact, and key drivers of performance (for example, spend patterns, frequency, and retention)
• Support experiments and pilots by defining measurement plans, evaluating results, and communicating implications for product decisions
• Provide competitive intelligence support by synthesizing internal analytics with relevant industry signals to inform positioning and roadmap discussions
• Build and maintain dashboards and recurring reporting for stakeholders, including launch scorecards and executive-ready summaries
• Ensure analytic rigor through metric definition, documentation, quality assurance, and alignment on a single source of truth for reporting

Required qualifications, capabilities and skills

• Bachelor’s degree with four years of analytics experience
• Demonstrated experience in product analytics and influencing product or strategy decisions with insights
• Strong proficiency with Adobe Analytics, including analysis, reporting, segmentation, and tracking validation
• Advanced SQL skills with experience working in Snowflake or a comparable cloud data warehouse
• Experience analyzing card or debit transaction data and working with large, complex datasets
• Strong analytical skills, including hypothesis-driven thinking, KPI definition, and ability to structure ambiguous questions
• Strong communication and stakeholder management skills, including the ability to deliver concise, executive-ready outputs
• Strong attention to detail with a commitment to documentation and data quality

Preferred qualifications, capabilities and skills

• Experience with experimentation and measurement, including A/B tests, pilots, and lift measurement

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans