Job Description

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

As one of the biggest brands in Australia, we connect with millions of Australians each week. Whether it’s connecting our customers with relevant content through digital innovation, omni-channel storytelling or impactful advertising that reaches 98% of Australians, our Marketing team play an important role in driving our brand forward, helping Australians eat and live better every day.

About the Role

We’re looking for an experienced Data Scientist to join our Customer Analytics team in a permanent full-time role, using advanced analytics and machine learning to solve complex customer and commercial problems at scale.

Working with large and complex customer datasets, you’ll develop analytical solutions that support better decision-making and contribute to the ongoing evolution of our data science practices.

What you will do

You’ll develop, deploy and maintain advanced analytics and machine learning solutions that support customer, product and marketing decisions. Working closely with stakeholders, you’ll ensure your work delivers measurable business outcomes.

You will also

• Develop, validate and deploy predictive models, machine learning solutions and customer segmentations.
• Monitor model performance and identify opportunities for improvement.
• Measure the customer, commercial and operational impact of analytical solutions.
• Partner with Product, Marketing, Loyalty, Finance and Technology teams to solve business problems.
• Build reusable code, tools and analytical assets that improve team efficiency.
• Apply privacy, security, governance and responsible AI practices throughout your work.

About You and Your Skills

You’re an experienced Data Scientist with strong expertise in statistics, machine learning and programming, and a track record of delivering analytical solutions in a commercial environment.

You combine technical excellence with commercial thinking, communicate effectively with both technical and non-technical audiences, and enjoy collaborating to solve complex problems.

You will also have

• Strong SQL and Python skills.
• Experience developing predictive models, including classification, regression, clustering or segmentation.
• Experience working with large customer, transactional or behavioural datasets.
• Strong software engineering practices and experience building reproducible analytical solutions.
• A tertiary qualification in computer science, statistics, mathematics, econometrics, economics or a related quantitative discipline, or equivalent practical experience.
• The ability to explain complex analytical concepts clearly to a range of stakeholders.

#LI-MAR

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 188337

Employment Type: Full time